Automotive Service Advisor

Midas - Columbus, GA

Opelika, AL

Vision , Medical , Dental , Paid Time Off , Retirement
Full-Time

Job Description

Benefits:

401(k) matching
Bonus based on performance
Dental insurance
Employee discounts
Free uniforms
Health insurance
Paid time off
Training & development
Vision insurance

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

Responsibilities
As a Midas automotive service advisor, you will manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role.

Deliver exceptional customer service while listening and consulting customers
Oversee complete vehicle inspections and then make comprehensive recommendationsbuilding computerized repair orders and sourcing parts
Deliver and discuss pricing estimates with customers as well as promoting shop service specials
Use sales skills to gain customer acceptance of needed services
Maintain margin and profit expectations
Follow up with customers, services requested, estimated completion times etc.
Help to maintain parts in inventory
Overall cleanliness and organization of the facility
Other duties as assigned

Qualifications

A minimum of 1 year of store or service advisor experience
General automotive knowledge
Excellent customer service disposition
Good communication skills
Leadership ability
Team building skills
Ability to work a flexible retail schedule including weekends, evenings and holidays
Valid drivers license