Dental Receptionist

Expert Dental is a small business located in Hamden, CT. We are professional, agile and fast-paced.

Our work environment includes:

• Modern office setting
• Growth opportunities

Responsibilities:
- Greet and welcome patients as they arrive at the dental office
- Answer phone calls and schedule appointments using the ER phone system
- Verify patient insurance coverage and collect necessary information
- Assist with billing and payment processing
- Maintain patient records and update information as needed
- Coordinate with dental staff to ensure smooth patient flow
- Provide excellent customer service and address patient inquiries or concerns

Skills:
- Strong communication skills, both verbal and written
- Excellent phone etiquette and customer service skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Attention to detail and accuracy in data entry and record keeping
- Proficiency in using ER phone systems or similar software is preferred
- Knowledge of dental terminology and procedures is a plus

- Spanish speaking is a PLUS

Candidate must have at least 1 year of customer service experience

This position offers an opportunity to work in a dynamic dental office environment, providing essential administrative support to ensure efficient operations. If you are a motivated individual with excellent organizational skills and a passion for delivering exceptional patient care, we encourage you to apply.

Job Types: Full-time, Part-time

Pay: $16.00 - $20.00 per hour according to experience