Storeroom Clerk

Job Description/Summary:

The Storeroom Clerk is responsible for receiving and keep statistics and inventories control of all merchandise/supplies received in accordance with company standards.

Essential Responsibilities:

• Maintain complete knowledge of and comply with all hotel/departmental policies and procedures.
• Maintain complete knowledge of property inventory system and manual procedures.
• Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended.
• Be knowledgeable of storage set ups and capacities.
• Report shortages to supervisor and follow up purchasing orders.
• Make monthly storage inventory
• Assure exact weight and specifications ordered in P.O.
• Claim and handle any discrepancy of specifications or weight between supplies/merchandise received and P.O.
• Assure quality of products/supplies when receiving
• Turn supplies received on to the assigned storage room area or department.
• Answer telephone within 3 rings, using correct salutations and telephone etiquette.
• Be familiar with all hotel services/facilities to respond to other employees/departments inquiries accurately. Promote positive employee relations.
• Obtain back-up information indicating missing or running out merchandise
• Handle employee disputed deliveries courteously, following departmental procedures.
• Handle employee complaints following the instant pacification procedures and ensuring co-worker satisfaction.
• Receive merchandise (food, beverage, stationery, supplies or equipment) from vendors and keep record of it in the inventory system
• Successful completion of the training/certification process.
• Assist with other Purchasing job functions as assigned.

Essential Skills

• Ability to input and access information into the property management system.
• Ability to maintain concentration and think clearly.
• Ability to focus on details
• Ability to prioritize, organize and follow up.
• Ability to maintain confidentiality of pertinent hotel data.
• Ability to promote positive relations with hotel guests and staff alike.
• Ability to provide clear and pleasant telephone communication.
• Ability to perform job functions with minimal supervision.
• Ability to work cohesively with other departments and co-workers as part of a team.
• Ability to organize and keep track of missing materials / equipment on time.

Qualifications:

• High School Graduate
• Ability to provide legible communications.
• Ability to compute basic mathematical calculations.
• Knowledge of effective office organizational practices.
• Ability to communicate with associates and guests.
• Ability to read, count, and write to accurately complete all documentation.
• Experience in using computers and calculators.
• Ability to work varied hours/days to oversee Hotel operations.
• SAP experience preferred.
• Ability to lift up, push, and pull up to 50lbs.