Receptionist Front Desk

Job Summary

We are looking for a full-time receptionist to work in our busy SW dental office. Hours would include 2 nights a week and 2 Saturdays a month. We are looking for a candidate to be the cheerful and energetic face to our practice and an integral part of our dental team. Come check us out at www.urbanoasisdental.ca

General Responsibilities

• Greets patient's and obtains name and other pertinent information, notifying appropriate individuals of patient's arrival.
• Answers and routes calls, as necessary, to appropriate individuals.
• Accurately takes and delivers messages.
• Maintains log of all calls requiring further action.
• Accepts and signs for packages, and notifies addressee of package arrival.
• Performs a variety of routine clerical tasks.
• Maintains clean and orderly reception area.
• Retrieves sorts and delivers mail.
• Coordinates multiple dentists and dental hygienists busy schedules
• Sends off insurance claims and deals with multiple insurance companies
• Performs other related duties as needed

Job Qualifications

• Education: High school diploma
• Experience: minimum 2 years customer service
• Prior dental experience an asset
• Cleardent knowledge an advantage

Skills

• Excellent verbal and written communication
• Service orientation
• Critical thinking
• Active listening
• Quick learner