Business Analyst

Job Title: Business Analyst

Location: Hybrid - Philadelphia, PA

Duration: 03 months

Overview:

Our client is a seeking a Business Analyst. The is 3-month long contract with the strong possibility to convert to a full-time opportunity.

Responsibilities:

• Collaborating with stakeholders including billing, finance, and client implementation to understand both short term and long-term goals.
• Document functionality including complex logic for healthcare billing. Curate documentation for consumption by various stakeholders including ORMB users, member and client support, development, QA, and management.
• For BAU:
  • Address production issues.
  • Monitoring and evaluating product progress at each stage of from implementation of new features to BAU.
  • Troubleshoot complex and detailed billing challenges in collaboration with teams across the IBX ecosystem. Track urgent issues to closure, perform root cause analysis, and develop long term solutions.
• For Projects:
  • Working with lead business analyst in creating a product road map.
  • Analyze preferences and requests of end users and various stakeholders who interact with ORMB
  • Participate in refinement sessions to ensure user stories/requirements all meet DoR (Definition of Ready).
  • Participate in sprint planning including setting sprint goals.
  • Participate in release and upgrade planning.
• Participating in daily support meetings with stakeholders as well as project/BAU focused meetings with technical staff.

Skills and qualifications:

• Work experience supporting and configuring Oracle Revenue Management and Billing (ORMB) or similar billing systems.
• Preferably development experience with Java based programming. Groovy script preferred.
• Ability to parse through many details to get to the root cause of complex challenges.
• Ability to prioritize effectively especially for BAU tasks which are time sensitive.
• Collaboration with multiple stakeholders including technical staff, ETL developers, operations, and billing.
• Team spirit and good communication abilities .
• Good organizational skills.
• Working knowledge of product development architecture including ETL processes.
• Proficiency in the use of analytic tools
• Excellent knowledge of user-centered design principles.
• Excellent oral and written communication.
• Ability to work with large teams.
• Understanding of design quality standards.
• Creativity and adaptability.