Field Service Technician

Do you have a passion for technology and a knack for problem-solving? Do you thrive in a fast-paced and dynamic environment? If so, then hold on tight, because we have an exciting opportunity for you!

As a Full-Time Field Service Technician at Wisper ISP, you will have the chance to immerse yourself in the world of fixed-wireless technology and provide top-notch technical support to our customers. From installing equipment to conducting maintenance visits, you'll be the go-to person for ensuring our customers' satisfaction.

With an expected hourly rate of $18 - $20, this role offers a competitive compensation package that reflects your hard work and dedication. You'll be jumpstarting your career in the Wireless Internet industry by servicing our network around the Washington, MO office.

$500 Sign-on Bonus AFTER 30 days with additional $500 after successful completion of 90 days.

You will be provided great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Paid Time Off, and FREE INTERNET (if your location is serviced). Apply today and get ready to embark on an exciting adventure with Wisper ISP!
Wisper ISP: Our Story

Wisper ISP is a high speed internet provider headquartered in Mascoutah, IL with regional offices located throughout Missouri. We provide service in Southern Illinois, Southern Indiana, Missouri, Arkansas, Oklahoma, and Kansas. We pride ourselves on excellent customer service, quality installs, and trusted service.
What does a Field Service Technician do?

Are you a tech-savvy problem solver with a passion for providing exceptional customer service? Look no further because we have the perfect role for you! As a Field Service Technician at Wisper ISP, you'll have the exciting opportunity to ride the technology fast-track; using daily web-based tickets, reaching out to customers in need. But that's just the beginning!

You'll be responsible for installing wireless internet service, setting up networks, and ensuring a seamless connection for our valued customers. And when it comes to addressing service calls, you'll be the hero who swoops in to repair and replace equipment, ensuring that our customers never miss a beat. So if you're ready to utilize your technical skills and make a real impact in the world of wireless internet, this is the job for you! Apply now and join our team of humble problem solvers who are truly focused on delivering an exceptional customer experience.
Are you the Field Service Technician we're looking for?

To thrive in the role of Field Service Technician at Wisper ISP, there are a few key skills and knowledge areas that are essential. First and foremost, you'll need experience or a working knowledge of wireless routers and IP address configurations. This will enable you to efficiently install and set up wireless internet services and networks for our valued customers.

Additionally, your troubleshooting ability will be put to the test as you diagnose and resolve any issues that arise along the way. But it's not just about technical prowess - exceptional customer service skills are a must. You'll be the face of our company, interacting directly with customers and ensuring their satisfaction throughout the entire process.

Join us at Wisper ISP and embark on a career where your skills and expertise make a real difference.

Knowledge and skills preferred for the position are:

• a passion for technology
• experience or working knowledge of wireless routers
• knowledge/experience working with hand tools
• comfortable working on ladders and rooftops
• customer service skills

Join us!

So, what do you think? If you feel this is the right job for you, go ahead and apply! We look forward to meeting you!

A pre-employment background check, motor vehicle record check and drug screen are required for this position. All employment offers are contingent upon the results of the background check, motor vehicle record check and drug screen.