Biologics Sales Manager - Orthopedics

The Company:

Foundation Medical is a Medical Device Agency representing Arthrex, Inc, a Leading Orthopedic Manufacturer that sets the standard for Quality, Innovation and Medical Education in the Orthopedic Industry. We are a team of committed professionals with over 375 years of experience representing Arthrex for the Minnesota and Western Wisconsin Market.

At Foundation Medical, our product is our People! Our job is to provide the highest quality Service, Medical Education, and Innovative Solutions to our deserving Healthcare Providers & Partners. To ensure we meet this goal, we train our people to become expert Technology Consultants capable of supporting the vast Arthrex portfolio of products and over 250 surgical procedures. A career with Foundation Medical is a very challenging and rewarding and aims to carry out the Arthrex Mission of "Helping Surgeons Treat Their Patients Better™".

About the role:

The Biologics Sales Manager will lead, manage, and hold the sales force within the Foundation Medical territory accountable for the success of the Arthrex Biologic product portfolio year over year. In this role you will be responsible for maintaining expert product knowledge of our Biologic Portfolio and ensuring Biologics sales quotas are being managed and achieved on an annual basis. You’ll do this by utilizing the CRM and Sales reporting tools provided by Arthrex, establishing effective communications with employees, ensuring there is a proper level of engagement from territory representatives, holding regular meetings with Biologic accountable reps to establish goals and ensure those goals elicit appropriate action each week. You will also be responsible for maintaining customer relationships and establishing new relationships through regular communication and in-person appointments with customers. This role demands strong leadership and requires the professional to set him or herself as the example for all team members to follow.

Your responsibilities will include:

• Work within an assigned geographic sales area and develop/manage specific plans to maximize sales revenues, meet sales quotas and other Biologic initiatives.
• Main point of contact and technical expert for all Biologic products in the portfolio
• Develop, coach and mentor sales team:
• Monitors and assists in the activities related to Biologics within Territories (i.e., trains, coaches, motivates, engagement in sales planning and sales calls, etc.).
• Help negotiate sales terms pre-approved by the Regional Director and Owners.
• Utilization of CRM tools to track and manage category performance
• Manage and develop key account and customer relationships
• Work closely with Arthrex Regional and Product Management to ensure that Corporate and Agency Initiatives are aligned, communicated and carried out
• Plan and host surgeon & staff training events at the Foundation Medical Education Center
• Assist in planning and hosting Agency wide Biologics meetings.
• Main point of contact for all Biologic RFP’s within Foundation Medical territory
• Attend surgeries to provide technical expertise and guidance to surgeons and OR staff
• Travel to Arthrex Headquarters in Naples, FL for personal trainings and assist with customer trainings and events
• Requires travel 3+ days out of the week and occasionally work on weekends.
• Adheres to Foundation Medical core values
  1. Passionate, Reliable, Optimistic, Unified, Dedicated
• Support compliance and the principles of responsibility by maintaining the privacy and confidentiality of information; protecting the assets of the organization; acting with ethics and integrity; reporting noncompliance; and adhering to applicable federal, state & local laws and regulations, accreditation & licenser requirements, and Company policies & procedures. Ensures these are communicated and implemented within the team
• Uphold the mission of Arthrex, "Helping surgeons treat their patients better™".

Minimum Qualifications:

• Bachelor’s degree required.
• Minimum 3+ years Biologics product sales experience.
• Effective management skills with ability to manage the company’s sales operations.
• Effective time management, communications, decision making, presentation, and organization skills.
• Professional appearance and presentation required.
• Demonstrated Microsoft Outlook, Excel, and Word skills
• Solid organizational skills and the ability to handle multiple projects & tasks simultaneously
• Demonstrated attention to detail
• Strong verbal, written and interpersonal communication skills
• Strong flexibility to adapt to changing priorities and direction in a dynamic work environment
• Shows initiative – regularly engages in proactive behavior and looks for opportunities
• Strong ability to facilitate a collaborative working environment for customers and team members

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit; talk or hear; and use hands to handle, or touch objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend, or reach above the shoulders. The employee must occasionally lift to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.