Door Designer (Estimator)

Precision Door Service (an Award-Winning Garage Door Organization)

Career Opportunity for - Door Designer (Estimator)

Are you a skilled Estimator with a passion for providing excellent customer service and closing sales? Are you an analytical thinker with excellent numerical skills? If so, we have an exciting opportunity for you!

***** Apply today for immediate job consideration! *****

Who are we?

At Precision Door Service we are committed to providing excellent service to our customers and our diverse workforce is the backbone of our operations. Precision Door Service provides residential and commercial garage door service. With over 100 locations, our professional and certified technicians repair over 1000 garage doors every day - nationwide. We also sell and install a wide selection of garage doors and garage door openers. We have been selected multiple years as Franchise Business Review Top 50 Franchises for Franchise Satisfaction. We ranked #13 in the top 20 new franchises by Entrepreneur® magazine. We also ranked #227 in Entrepreneur® magazine's Franchise 500. Multiple franchises with the Angie's List Super Service Award. Our business is operational 24/7, every day of the week.

Learn more about us - https://www.garagedoorssandiego.net/ 

What is the purpose of this Job?

The Door Designer (Estimator) is responsible for providing customers with quotes and specifications for the installation of new garage doors, openers, and/or related components. Interacts with customers providing them information and recommendations about available equipment, service, and options. He or she will provide knowledge of costs and benefits that support profitable business decisions and is responsible for closing sales according to company pricing standards. The Estimator will have excellent numerical skills and an analytical mindset. They must also be thorough and apt in managing relationships with key people.

Why join us?

Our Vision– To provide outstanding garage door repair service, complete customer satisfaction and a program that rewards excellence from our franchisees, technicians, and staff.

Our Mission– To establish Precision Door Service as the public standard and national household name in garage door repair service.

Our Values – Culture, Reliable People, Career Oriented, Industry Standard Training and Safety, Competitive Compensation & Benefits, Garage Door Leaders.

Job Responsibilities

• Shows, promotes, and sells products or services using sales strategies and tactics, product demonstrations, and sales techniques.
• Serves as the primary point of contact for customers during the sales process regarding questions related to overhead doors, openers, and equipment.
• Provides accurate quotes to customers; follows up with customers regarding provided quotes to help ensure sales goals are met; closes sales by obtaining customer commitment.
• Ensures appropriate product orders are placed once the sale is closed.
• Measures the installation area and accurately records all materials and labor required to complete the installation.
• Provides proper paperwork (quotes, specification sheets, etc.) and ensures orders are completed in a timely manner.
• Follows up with customers as necessary to ensure work is completed to the customer’s satisfaction; resolves any issues or problems.
• Promotes the company and develops new lines of business with contractors, property managers, condominium and homeowner associations, municipalities, and governmental agencies; uses memberships with local building associations to bring in new business.
• Stays informed of new products on the market and understands the features and benefits of the product the company carries as compared to the competition.
• Assists the technicians if problems or concerns arise at the time of the installation and/or service.
• Maintains a high level of customer service resulting in significant market penetration for commercial doors and operator products.

Qualifications –

• Minimum 5 years’ experience from the Construction Industry is preferred.
• Communication skills are key to increasing management’s effectiveness with both management and peers.
• Leadership skills are pertinent to providing and fostering a growth mindset.
• Delegation’s skills are crucial in identifying the best person (or people) for a particular task and act as a facilitator to motivate and direct the work.
• Time management skills are important in prioritizing tasks to ensure that projects are completed by deadlines and streamlining processes to maximize productivity.
• Negotiation and mediation skills are necessary in finding opportunities to resolve conflicts efficiently and favorably.
• Decision-making skills are key to weighing costs and benefits of various options and determining the best course of action to achieve company goals.
• Problem-solving skills are crucial to analyzing past and current performance and recommending objectives to improve productivity and profitability.
• Working knowledge and proficiency with Microsoft Office and QuickBooks
• Excellent written and verbal communication skills, self-motivated, self-starter, sense of urgency, personable, extroverted personality, and well organized.
• Must possess a current valid driver’s license.
• Must be able to pass a standard drug test.

Core Competencies–

• Customer-focused and Customer Service Orientation – Works with clients and customers to assess their needs, provides information or assistance, resolves their problems, or satisfies their expectations; knows about available products and services; is committed to providing quality products and services; honors all of the franchise’s commitments to customers by providing helpful, courteous, accessible, responsive, and knowledgeable customer service.
• Effective Communications – Practices meaningful two-way communication by speaking clearly, paying close attention, and seeking to understand others, listening attentively, and clarifying information and attending to nonverbal cues and responding appropriately; influences and ensures support for proposed ideas.
• Service Focus and Teamwork – Values and delivers high quality, professional, responsive, and innovative service while cooperating with others to accomplish common goals; works with others within and across the company to achieve shared goals; treats others with dignity and respect and maintains a friendly demeanor; values the contributions of others.
• Interpersonal Skills – Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
• Job Mastery and Continuous Learning – Takes steps to develop and maintain knowledge, skills, and expertise necessary to achieve positive results; participates fully in relevant training programs and actively pursues other opportunities to develop knowledge and skills.

Physical Requirements –

• Light to Medium Work – exerting up to 20 pounds of force occasionally and/or a light amount of force. Office environment and field visits.
• Talking – expressing and exchanging ideas by means of spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
• Hearing – perceiving the nature of sounds at normal speaking levels or without correction. Ability to receive detailed information through oral communication and make fine discrimination in sound.
• The incumbent is subject to both environmental conditions, with activities occurring inside and outside.

Environmental Requirements –

Tasks are regularly performed inside and/or outside with potential for exposure to adverse conditions, such as dirt, dust, pollen, odors, fumes and/or poor ventilation, wetness, humidity, rain, temperature, and noise extremes, machinery and/or moving vehicles, vibrations, and electric currents.

Benefits -

• Medical, Dental & Vision Benefits
• 401k Plan
• Paid Time Off
• Referral program
• Employee discount
• Life Insurance
• Long Term Disability
  
• Employee Assistance Program

Compensation - Initial Training pay will be $20-$25 per hour DOE and after training it will be Commission. Commissions on average are a median range $75K-$100K+.

** Our company's pay period is Sunday through Saturday, with WEEKLY payroll! That means payday is EVERY Friday!  **

We offer a competitive salary plus commission, and the opportunity to work with a dynamic team in a fast-paced and rewarding environment. If you have a passion for sales and customer service, and meet the qualifications listed above, we encourage you to apply for this exciting opportunity as an Door Designer (Estimator)!