Deployment Design Coordinator

Job Title:Deployment Design Coordinator

Reports to:Senior Manager, Design and Construction

FLSA Status: Exempt

Department:Operations

Location:Hybrid/Florida

About our company

Blue Stream Fiber provides all customers, including residents, HOAs, COAs, developers, and businesses with the most advanced broadband, television, and voice products all over 100% gigabit-capable networks. With a 45-year history of providing customers with local and high-touch customer service and world-class future-proof technology, Blue Stream Fiber has become a trusted telecommunications partner throughout Florida.

Our Mission Statement:

We earn the trust of communities to provide their essential connection to the world, Internet Service. Using our service will improve our customers’ daily experience, because for once, they will have Internet, TV and Phone that just works right every day and is backed by a team that cares.

Our Vision Statement:

To push the bar higher each day, to never stop listening to our customers and to provide a service that is clearly better than anyone else.

Why work for us:

• Industry leader for over 45 years.
• Great culture and support team.
• Dynamic and collaborative team environment.
• Eligibility to enroll in medical benefits after one month, as well as 401K plan.
• PTO & Paid Holidays.
• Strong company commitment to community outreach initiatives.
• Recipient of multiple industry awards, including Best Places to Work, Innovation, Leadership and Readers’ choice.

About the role:

The Deployment Design Coordinator (DDC) is responsible for Fiber to The Home and Fiber to the Premise support for our Bulk and New Build sales and construction teams. As a key member of this team the DDC will meet with prospective clients to help them understand how Blue Stream Fiber can improve their community and discuss how fiber will be deployed and installed in their homes, condos, or apartments. This is a customer facing role, and you will spend a larger portion of time interacting with prospective clients. To fill this critical position, we are seeking an energetic and dynamic person with a strong customer-facing background from the telecommunications sector. The right candidate will be consultative, and solutions focused while having experience with optical networking equipment, network construction and methods, penetration methods and construction materials. As this is a construction and sales supporting role good communication skills are critical.

Responsibilities for this role:

• Support the Sales Team by developing and presenting solutions to address customer requirements for FTTH and FTTP deployments.
• Make presentations in person or remotely and effectively pitch the solutions during the presentation.
• Create PowerPoint slides on Internal Wiring configurations, preliminary network design, and different penetration methods.
• Provide equipment demonstrations to prospective buyers.
• Know and share the value proposition and how it fits into the customer solution.
• Prepare responses to RFQ, RFP, etc., that emphasize the benefits of the proposed solution and how it will address the customer requirements.
• Perform site surveys to determine feasibility and network design requirements for major opportunities.
• Attend Sales Presentations as needed with the Sales Team.
• Stay up to date on new construction designs and trends.
• Escalate problems when attention is needed.
• Attend Construction Department meetings as necessary.

Requirements for this role:

• Experience with telecommunications installations and construction.
• Understanding of network management and quality of service concepts
• Ability to troubleshoot complex network problems when/if called upon.
• Basic construction troubleshooting experience.
• Good presentation, communication, and negotiation skills.
• Must be independent and, self-motivated.
• Understand the needs and pain points of each opportunity at each community.
• Work with the design team to technically analyze each opportunity and support them to develop a solution that differentiates Blue Stream Fiber.
• Help to improve the sales team’s win/loss effectiveness by providing subject matter expertise and becoming a trusted advisor to the boards and communities that we work with.
• You will help create effective presentations that the sales team will use with prospective clients.

General Qualifications:

• Bachelor's degree or equivalent in Engineering, Computer Science.
• Able to communicate in the English language. Bilingual in any language is a plus.
• Able to organize and prioritize effectively.
• Proficient in Microsoft Office, Excel, and Power Point.
• Google Earth KMZ drawing a plus.

Additional Job Considerations

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• frequently required to sit, stand, bend at the knees and waist, and walk
• required to use hands to type, handle objects and paperwork
• required to reach and hold on to items at chest level or reach above the shoulder
• required to use close vision and focus

Blue Stream Fiber is an affirmative action and equal opportunity employer, our team has a wide range of backgrounds and experiences, and we value:

• Accountability
• Innovation
• Teamwork
• Inclusion
• Dependability
• Integrity

We welcome new perspectives and affirm that all employment decisions are made without regard to race, color, ancestry, religion, national origin, age, familial or marital state, sex, sexual orientation, disability, veteran status, or any other classification protected by federal, state, or local law.