Nonprofit Customer Service Representative

Sapphire Promotions has partnered with several non-profits in the Baton Rouge area. The Nonprofit Customer Service Representative helps with quality control, fundraising campaigns for our clients, assisting in the development of sales events, and training new associates.

Our team is made up of diverse individuals who have a range of expertise, skills, and backgrounds. Our team helps us create wildly successful fundraising events for our charity partners.

As a member of the Sapphire family, the Nonprofit Customer Service Representative will be surrounded by a supportive team in a friendly atmosphere. You will create energy for our charity partners' potential donor base from the opening greeting to the final close.

Responsibilities of the Nonprofit Customer Service Representative:

• Maintain exceptional customer service throughout the event to both team members and potential donors to increase donations
• Effectively communicate our charity partners' core message to increase donations
• Maintain compliance throughout the event
• Attend in-person and virtual meetings to increase knowledge of our charity partners.
• Manage day-to-day aspects of our events and address potential problems that may arise

Requirements for the Position:

• High school diploma / GED.
• Have an energetic spirit, be a creative thinker, and constantly strive for victory.
• 0-2 Years in customer service or sales.
• Can follow a proven process.
• Passion for working with people and giving back to the community

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