Systems Engineer - Technology Consultant (Hybrid)

Dean Dorton

Covington, KY

Vision , Medical , Dental , Paid Time Off , Life Insurance , Retirement
Full-Time

Job Description

This position requires an on-site presence in our Fort Wright, KY office and is eligible for hybrid employment.

Are you a technology professional ready for the next step in your career? Are you ready to make a daily impact on the clients you serve? From Managed Services to Cybersecurity and Infrastructure Solutions, Dean Dorton offers clients a wide array of technology consulting services – and we would love to connect with you! We are looking for someone to join our firm who will strategically and logistically serve and support our technology consulting clients.

What you’ll be doing:

Partner with clients to ensure fully functioning technology environments (maintain server, network, end-user devices, etc.).
Provide white-glove customer service through professional communication and follow-up
Use knowledge base, support tools, and resources to effectively research and troubleshoot IT problems
Effectively leverage specialized support teams for advanced troubleshooting and specialized projects
Partner with the technology team and leadership to ensure compliance with established client agreements
Manage and prioritize clients and projects while establishing/maintaining strong relationships with all teams you serve

Preferred Qualifications:

Excellent verbal and written communication skills
Strong drive for excellence and attention to detail
Proficient analytical and problem-solving skills
Ability to multi-task and prioritize well
Windows Server and Active Directory
Microsoft 365
Backup and Disaster Recovery concepts
Foundational understanding of virtualization platforms (VMware/ Hyper-V)
Foundational network and routing

Dean Dorton is seeking a professional with a Bachelor’s degree and experience in at least two of the preferred technical categories. The ideal candidate will demonstrate strong work ethic, professionalism, excellent verbal and written communication skills, and a passion for problem-solving and client service.

The Fun Stuff

Work isn’t all work! We want to make your experience at Dean Dorton a great one. From your health and happiness to your long-term satisfaction, we focus on YOU! A few highlights are listed below:

Health insurance – medical, vision, dental
Flexible work environment
Unlimited Paid Time Off (PTO)
Paid family leave, medical leave, and maternity/paternity leave programs
Retirement benefits – 401(K) match and best-in-class automatic profit sharing
Telemedicine, mental health resources, and wellness program reimbursement
Life insurance and disability insurance

Dean Dorton is an Equal Opportunity Employer. We’re committed to growing and empowering an inclusive community within Dean Dorton and our industry which is why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives across our organization. We encourage you to apply for our available positions, even if you don't necessarily check every box on the description.

Dean Dorton. Innovating Together.