Office Coordinator
- Part-Time
Senior Helpers, the fastest growing non-medical home care provider, is expanding in the Buffalo area, and seeking an Office Coordinator (part-time). We are in need of a sharp, professional, detail-oriented, high-energy individual. This person will assist with day to day office activities such as staff recruitment, customer service, scheduling, and documentation. Must have a minimum of two years of related work experience in small to medium size business or previously self-employed. Must be solutions oriented, and able to effectively prioritize tasks.
Responsibilities include (but are not limited to):
- Schedule and coordinate caregiver staff based on assessment and care plan information for new and existing clients.
- Coordinate recruitment/interview/orientation processes for caregivers.
- Ensures background and reference checks are completed for new caregivers.
- Assists with unemployment and workers' compensation claims and follow-up process.
- Assists office staff with answering telephone calls, providing information to potential clients, problem solving for current clients.
- Properly coordinates and inputs key metrics into software systems.
- Maintain necessary records related to long term care insurance, veteran's programs, etc.
- Creates and sends welcome packets for new clients and caregivers.
- Ensure caregiver timesheets are accurately completed in a timely manner
Qualifications:
- Bachelor's Degree and two years of related work experience strongly preferred.
- Must have excellent organizational skills, attention to detail, and the ability to prioritize in a changing environment.
- Ability to work independently and as part of a team.
- Exceptional and verifiable customer service skills and experience.
- Proactive problem prevention and issue resolution ability.
- Proficiency in Microsoft Word, Excel, Outlook, and internet required.
- Strong verbal communication skills, especially using the telephone.
- Ability to maintain confidentiality with sound decision-making skills based upon company policies and philosophy.
We offer a great teamwork environment, career growth potential, and benefits. Your contributions will truly make a difference in people's lives. We are looking to fill this position immediately so please call 716-815-3174 or send your resume today to hiring_buffalo@seniorhelpers.com!
Address
Senior Helpers of Buffalo
East Amherst, NYIndustry
Business
Posted date
Create or sign into a ZipRecruiter account, and then apply on the company site¹
You Already Have an Account
We're sending an email you can use to verify and access your account.
If you know your password, you can go to the sign in page.