IT/Helpdesk Intern
- Internship
• Manage the configuration and operation of client-based computer operating systems
• Installs system images and verifies that security software is installed and configured
• Create, change, and delete user accounts per request
• Install and test computer-related equipment
• Provides helpdesk support by trouble-shooting and resolving helpdesk tickets or escalating to IT Management as
appropriate
• Diagnoses and resolves end-user network or local printer problems, PC desktop and laptop hardware/software
problems, e-mail, Internet and local-area network access problems
• Installs and configures computers, printers and other peripherals
• Ability to communicate –oral or written - technical information to all levels of end-users
• Maintains various programs and small projects
• Performs other related duties as required and assigned
Requirements:Education
Required
· High School or better.
Preferred
· Some college or better.
Technical/other training or better in Computer Science.
Address
Graham Corporation and Subsidiaries
Batavia, NYIndustry
Technology
Posted date
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