Level 2 IT Helpdesk & Cyber Security

Are you an experienced IT professional looking for your next challenge?
We are seeking a Level 2 IT Helpdesk Engineer with understanding of Cyber Security to join our team. As a Level 2 engineer, you will be responsible for providing technical support to our clients and troubleshooting basic and complex issues.

The ideal candidate will have:

• At least 3 years of experience in IT support, preferably within a managed services environment)
• Strong knowledge of Windows and Mac operating systems
• Experience with troubleshooting hardware and software issues
• Be a great documenter
• Knowledge of networking protocols
• Experience with Microsoft 365 management
• Experience with firewall management
• Excellent communication and customer service skills
• A desire to continue learning and expanding your skills
• Basic knowledge of Cyber Security principals
• Actual real-world experience with cyber security incidents is a plus

If you are a team player who thrives in an ever-changing environment and have solid experience, we want to hear from you! Apply now and join our growing IT team.

We offer the following benefits: Healthcare, 401K, flexible working schedule and room to advance.

Please apply for this job here: https://www.bluelightit.com/careers/

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Experience level:

• 3 years

Experience:

• Help desk: 3 years (Required)
• Cybersecurity: 1 year (Preferred)

Work Location: In person
Please apply for this job here: https://www.bluelightit.com/careers/