Customer Service Specialist

Concierge Home Care is growing, and we are actively hiring a Customer Service Specialist (Receptionist) for our Jacksonville, FL team!

What is a Customer Service Specialist?

The Customer Service Specialist provides general office support with various clerical activities and related tasks. The receptionist is responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, requisition of supplies and additional clerical duties.

What are the qualifications for the Customer Service Specialist?

• High school graduate is required
• One year of administrative experience preferred
• Proficient in computer skills
• Ability to communicate effectively with clients, co-workers, and other health care professionals
• Excellent customer and client service skills

What are some of the responsibilities of the Customer Service Specialist?

• Answer/screen incoming calls and direct caller to appropriate associate
• Take phone messages or transfers to voicemail as necessary
• Greets and directs company guests/visitors
• Receives, sorts and forwards incoming mail, and publication
• Signs for and distributes package deliveries
• Orders, receives, stocks, and distributes offices supplies

What are some of the full-time benefits offered?

• Medical, Dental & Vision effective the 1st of the month following 30 days of employment
• Life insurance
• 401k/401k match
• Mileage reimbursement
• Data plan reimbursement
• Employee Referral Program (for qualified hires)
• Three weeks of PTO/year
• Team member referral bonuses
• Free CEUs

At Concierge Home Care, we believe in the mission of home health care. If competitive pay, team collaboration, and professional growth are what you are looking for, apply today!

Use the link below to learn more about our beliefs, values, and culture.

https://conciergehomecare.com/culture/featured-culture/

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