Head of Production Operations

Head of Production Operations

Department: Executive

Employment Type: Full Time

Location: Jacksonville, FL

Description

Superstars are easy to spot. They're bright, dynamic, and passionate. They don't settle for good enough, they demand excellence both of themselves and others. And at HC Brands https://www.hcbrands.com/all-brands, superstars are the norm, not the exception.

At HC Brands, we are passionate about driving profitable growth through our family of online channels. Put your leadership and engineering skills to work growing our fulfillment network. One of our major differentiators as a company comes from our ability to personalize and ship our customers' orders within just a few hours of receipt and getting it to them quickly through low-cost shipping methods. Therefore, our fulfillment and logistics capabilities are critical to our continued success. We want to enhance our team with someone who is a strong strategic thinker. Someone who can grow our current capabilities that will set the direction for our fulfillment center network for the next several years.

We are looking for an experienced and results-oriented leader who will oversee all aspects of our fulfillment and logistics network including our two existing fulfillment centers located in Jacksonville Florida, and West Chester, Pennsylvania.

We are an entrepreneurial business with a cool, high-tech atmosphere, and freedom to experiment.

What you'll do:

• Oversee all Fulfillment Center (FC) Operations, including staff management, budget (P&L), inventory control/analysis, receiving, assembly, and shipping on-time
• Implement strategic initiatives with the goal of optimizing the distribution, warehouse, logistics, and operations team in terms of costs, efficiencies, and quality
• Maintain continual focus on safety & OSHA standards, quality, productivity, inventory accuracy, while establishing procedures and/or work instructions to ensure the efficient operation of the FCs
• Drive business performance through effective leadership and management principles. Identify gaps in existing systems and processes, & propose solutions that improve operational efficiency
• Partner closely with our Marketing and Sales organization on product development.
• Lead facilities planning activities that ensure that our fulfillment center network capacity stays ahead of our sales growth
• Lead Fulfillment Center Managers and grow their skills by coaching and mentoring
• Develop inventory targets to achieve optimal stock levels
• Partner with our Procurement Manager and oversee our raw goods replenishment planning process
• Be the "Lean" Champion for the entire organization and drive a culture governed by continuous improvement
• Negotiate major equipment purchases, facility leases and freight/logistics contracts

To do well in this role you'll need to possess:

• Bachelor's degree in Supply Chain, Logistics, Engineering, Business, or equivalent, related experience
• Minimum five years' senior leadership experience in manufacturing, logistics and/or product role
• Leadership experience at high-performing company with revenue of $25 million or more
• Effective managerial skills, with track record of positive coaching and mentoring of 10+ employees
• Engaging personality who can build trusting relationships within all levels of the organization and create and "sell a vision"
• Ability to lead and hold people accountable for daily results around productivity, quality, and safety, while creating a positive work environment
• Experience implementing LEAN, Six Sigma certified, Black Belt preferred
• Data-driven strategic thinker; able to analyze problem, determine root cause and implement corrective actions
• Self-motivated and goal oriented; ability to stay focused on delivering results
• Strong customer focus with a sense of urgency and ability to work under pressure
• Excellent oral and written communication skills (English)
• Experience and knowledge working in Warehouse Management Systems (ERP, SAP, Netsuite, etc.)
• Strong computer skills with MS PowerPoint, Excel, and Word

We are a small company with extremely talented people who creatively solve unique problems as they arise. There will be times when we all just have to take a deep breath and dig deep to get the job done. We're looking for talented people with the appetite for that challenge.

Benefits:

We care deeply about making HC Brands an amazing place to work, and invest a significant amount of time and energy into creating and maintaining a company culture that provides our team with a level of support while inspiring them to do their best work.

The specific benefits we offer include:

• Health, dental, vision, and life insurance
• 8 paid holidays
• Paid time off (PTO)
• 401(k) plan with a company match on the first 5% contribution
• 16 paid hours of community service time off
• 50% employee discount on our products
• Potential bonus if company meets performance targets

Beyond the tangible benefits though:

• You will be part of a growing team whose purpose is to create a culture that underscores connections with employees, customers, businesses, and each other. While we're in the business of personalization, we also exist in a society where individual interactions are harder and harder to come by. In response to this challenge, we've made it our mission at HC Brands to prioritize people and relationships-one custom order at a time. It's not just a clever blurb on our website or a catchy acronym we pass around the office. It's what we do, and more importantly, it's who we are.

Equal Employment Opportunity

Equal Employment Opportunity has been, and will continue to be, a fundamental principle at HC Brands.

HC Brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

HC Brands is committed to creating and maintaining a workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives. This commitment is embodied in the company policy and the way we do business at HC Brands and is an important principle of sound business management.