Office Assistant/Front Desk Receptionist

The Front Desk Receptionist is an entry-level administrative role that provides both front desk and administrative support for our Dublin, Ohio office. This is a Full-time position Monday through Friday from 8:00am – 5:00pm.

Primary Responsibilities

• Manage the Front Desk which includes but isn’t limited to greeting guests, clients and vendors, answering phones, responding to voicemails and maintaining a clean, presentable lobby area for visitors.
• Provide general administrative support for the office (filing, binding, copying, etc.), special projects, and for leadership team members as needed.
• Sort and distribute mail and packages.
• Ensure office equipment is stocked (corporate refrigerators and copiers) and monitors and orders office supplies.
• Order lunches, setup, and cleanup for internal meetings.
• Track and send associate announcements (birthdays and anniversaries).
• Provide backup support for the department administrative team.
• Prepare new hire onboarding items.
• Assist the Advisor Consulting Team which includes but isn’t limited to filling and shipping fulfillment orders, preparing for conferences/events, and providing administrative support to Internal Sales.
• Assist with the coordination of content for training/team meetings.
• Participate on the culture committee.
• Perform other related duties as assigned.

Critical Success Factors

• Demonstrates self-initiative, professionalism, and accountability.
• High degree of ethics and integrity.
• Positive attitude, friendly and outgoing.
• Team-oriented and collaborative.
• Strong attention to detail, organizational and problem-solving skills.
• Strong written and verbal communication skills.
• Excellent time management skills.
• Ability to gain an intermediate-level understanding of company divisions and products.

Skills Required

• 1-3 years of professional experience in an administrative, support and/or office environment role preferred.
• Bachelor’s Degree preferred.
• Excellent customer service skills.
• Demonstrated ability to multi-task.
• Strong verbal and written communication skills
• Proficient in all Microsoft Office products.
• Prior experience operating standard office equipment.