Office Manager

A HELPING HAND SENIOR CARE SERVICES, LLC
POSITION DESCRIPTION MANAGER

REPORTS TO: Governing Board

PRIMARY RESPONSIBILITY: The Assisted Living Manager administers, manages, supervises and is in general administrative charge of the assisted living facility.

JOB RESPONSIBILITIES:

1. Agency Planning, Development and Maintenance

Participate in the development of the organizational goals, objectives and overall implementation of the agency strategic plan.
Monitor compliance with Federal and State agency regulations.
Review/develop, adhere to and enforce company policies and procedures.
Assure that ethical and clinical standards of practice are maintained.
Remain current on local health care issues and trends.
Develop, evaluate and review on a regular basis policies, procedures and practices to maintain compliance with regulations, requirements and standards and recommend modifications to the management team.

1. Marketing

Market the wide range of health care services to potential clients and referral sources.
Provide for community awareness and outreach programs for the agency.
Ensure the development of relationships and contractual agreements with third party payers, other vendors and the business community.

1. Human Resources Management

In conjunction with the clinical nurse supervisor, evaluates, makes recommendations and establishes appropriate staffing levels to provide an efficient and effective operation; monitor staff performance to ensure all work functions are accomplished in a timely, accurate and productive manner.
Administer salary and compensation programs.
Handle all grievances and complaints appropriately.
Assures the development of an effective training and orientation programs for employees.
Develop effective work groups among the staff through the use of team building strategies and provide for educational programs on pertinent topics.
Participate in hiring and orientation of personnel, as indicated.

1. Financial Management

Assure growth and profitability of the company by using agency resources appropriately and efficiently.
Participate in annual budgeting process and formulates and adheres to an annual budget including revenue and net income goals in an effort to achieve the organizations operating and financial objectives.



POSITION DESCRIPTION
Manager
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EXPERIENCE/EDUCATION/JOB SKILLS REQUIREMENTS:

Degree in business, health care or related field
Five years of progressive managerial experience in long term care or other related program preferred
Working knowledge of adult clinical practice as well as management theory and principles
In-depth working knowledge of the assisted living industry, clinical practices and applicable federal, state and local health care regulations
Excellent conceptual thinking skills with the ability to identify and analyze complex and sensitive issues, problems and conflicts and to use independent judgment to make decisions and to recommend and/or implement solutions
Ability to identify strategic organizational goals
Ability to listen and communicate clearly, fluently and diplomatically orally and in writing in the English language; also to maintain excellent interpersonal and cooperative working relationships with management, staff and clients

PHYSICAL REQUIREMENTS OF POSITION:

PHYSICAL DEMANDS: (Rarely means less than 1 hour of an 8-hour workday, occasionally means 1-2 hours of an 8-hour workday, frequently means 2.5 to 5.5 hours of an 8-hour workday and continually means 6 to 8 hours of an 8-hour workday)
Sit/Stand/Walk Frequently
Bend/Stoop Occasionally
Squat/Crawl Occasionally
Reach above/below shoulder level Occasionally
Lift, Carry, Push, Pull
Maximum 50 lbs. Occasionally
Over 50 lbs. Occasionally

ENVIRONMENTAL CONDITIONS:
Involves being:
Inside Continually
Outside Occasionally

Exposed to temperatures of:
32 degrees F and less Occasionally




POSITION DESCRIPTION
Manager
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100 degrees F and more Occasionally
Wet and humid conditions Occasionally
Noise, vibration Occasionally

HAZARDS/EXPOSURE:

Infectious wastes Occasionally
Toxic chemicals Occasionally
Needles/Body fluids Occasionally
Radiation Never
Chemotherapeutics Never
Mechanical Hazards-Driving Frequently


I HAVE READ AND FULLY UNDERSTAND THIS JOB DESCRIPTION.
I AGREE TO ABIDE BY THE REQUIREMENTS SET FORTH AND WILL PERFORM ALL DUTIES AND RESPONSIBILITIES TO THE BEST OF MY ABILITY.



Employee Signature Date