Order Processing Manager

Bucked Up by DAS LABS

American Fork, UT

$60,000 to $70,000 Yearly
Vision , Medical , Dental , Paid Time Off , Life Insurance
Full-Time

Job Description

Seeking an opportunity that energizes and challenges you? Look no further than Bucked Up! We're not just a destination for top-tier performance supplements, apparel, and energy drinks, we're a vibrant and diverse community of like-minded individuals on a shared journey towards the forefront of the health and wellness industry. Step into our world of high-quality products, fast-paced innovation, and unwavering team support. Feel the difference as you join our welcoming culture, where every success and challenge is celebrated together. Experience the joy of elevating your own performance and well-being, while empowering others to the same. Your journey to greatness begins at Bucked Up!

Bucked Up is actively seeking an Order Processing Manager to enhance our Operations team and support for our Sales and Customer Service departments. We're in search of an individual with a strong customer-centric focus, leveraging it to elevate order processing standards to new heights. Our ideal candidate will demonstrate a keen eye for data and analytics, utilizing these insights to drive continuous improvement across our processes and standards.

Qualifications:

Experience with B2B order processing
Excellent communication in both written and verbal forms
Ability to work in a fast-paced, performance-based environment and be a self-starter
Experience with EDI order processing, invoicing, and data entry
Ability to prioritize, organize, and manage multiple tasks with great attention to detail and quality
History of a strong relationship with the business delivering services/solutions to customers
Curious mind with an ability to quickly learn new tools and processes
Ability to manage multiple projects and priorities
Effectively manage a team of people

Duties and Responsibilities:

Maintain a high degree of quality control and validation of the completed work
Work closely with Sales Representatives keeping them updated on orders
Work to develop and improve processes around the following order entry steps:
Process customer orders between systems, business partners, and customers, ensuring all necessary documentation is completely accurate and timely
Review incoming orders for accuracy, contract compliance, and business guidelines
Enter order, routing, and financial data in the system to ensure timely processing and shipping, delivering a high level of quality that minimizes the risk of delays
Resolve order processing and invoicing issues, escalating when necessary
Responsible for creating export documentation for international shipments to follow compliance regulations
Coordinate with Fulfillment Operations throughout the US to ensure orders are packaged and transported; ensuring delivery dates are met.
Maintain customer data - such as ship-to addresses and essential contact lists
Coordinate and assist with internal questions related to order processing
Perform duties and special requests as required to ensure timely order processing
Ability to prioritize orders and properly communicate with internal teams

Additional Information:

Full-time schedule, Monday - Friday
Pay is DOE
Insurance benefits are available for eligible full-time employees. Benefits include Health Insurance, Dental, basic life Insurance, Vision plan, HSA, Employee Assistance Program.
Additional voluntary benefits include accidental insurance, pet coverage, Metlaw services, and additional life insurance coverage.
Paid Holidays & PTO
20-50% off employee discount on Bucked Up products and apparel