Tech 1, Quality Assurance

Position : Field Assistance Technician

Location : Tempe, AZ

Duration : 12 Months

Total Hours/week : 40.00

1st Shift

Client : Medical Devices Company

Job Category : Professional

Level of Experience : Entry Level

Employment Type : Contract on W2 (Need US Citizens or GC Holders or GC EAD or OPT or EAD or CPT)

Job Description:

• This position is Technician for Field Assurance (FA) that will be responsible for maintaining the day-to-day activities in the Field Assurance (Complaint Handling) Lab.
• The associate will be responsible for contributing to the completion of complaint returned sample analysis in a timely manner.
• Familiarity with equipment, microscopes, biosafety laboratory practices, good laboratory practices including working in a clean room atmosphere is preferred.

Essential / Key Job Responsibilities (including supervisory and/or fiscal):

• Cleaning and disinfection of lab spaces
• Collect, record, and analyse sample analysis results data accurately
• Conduct sample analysis testing outlined in protocols
• Decontamination of complaint samples received in the Lab
• Documentation of complaint samples received for evaluation purposes
• Identify and escalate all unexpected sample analysis results to the supervisor and franchise team
• Maintain good documentation practices (GDP) when recording preliminary and sample analysis results
• Maintain good laboratory practices (GLP) consistent with biosafety laboratory practices
• Maintains a clean and safe lab work environment
• Maintains a professional working relationship with internal and external customers and support staff
• Participate in project planning, scheduling, and tracking
• Storage and disposal of complaint samples in accordance with applicable procedures
• Support continuous improvement of lab processes and test methods
• Understand and follow procedures and regulatory requirements
• Use calibrated laboratory equipment and tools

Required Qualifications:

• Ability to work in cross-functional teams
• Basic problem-solving / troubleshooting skills
• Detail-oriented
• Must have proof of Hep B series, be willing to undergo Hep B series, or sign waiver
• Must have technical writing skills
• Proficient in MS Office

Preferred Qualifications:

• Ability to read engineering drawings
• Lab Safety Skills
• OGP Flash 500 Smart scope experience
• Oral and written presentation skills
• Perform testing per written directions

Education and/or Experience:

• Associate degree in technical studies, science, math, or engineering optional
• Medical industry (GMP) and/or lab experience preferred.

Physical Demands:

• While performing the duties of this job, the employee is regularly required to stand, walk, sit, use sight, and use hands to manipulate, handle or feel objects, tools, controls, and office equipment.
• The employee frequently is required to verbally communicate with other associates.
• The employee is occasionally required to reach with hands and arms and stoop, kneel or crouch.

Work Environment:

• While performing the duties of this job, the employee may be in an open cubicle environment. Candidate must be able to work in a team-oriented, fast-paced environment.
• Client is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce.
• This job description is intended as a summary of the primary responsibilities of and qualifications for this position.
• The job description is not intended as inclusive of all duties an individual in this position might be asked to perform or of all qualifications that may be required either now or in the future.