Sales Executive: Custom Clothier + Stylist

LABEL Sales Executive: Custom Clothier + Stylist

We are looking for a dynamic professional Sales Executive, distinguished by their tenacity, independence, and professional integrity. In this position you are selling custom clothing and styling services. This role will include lead generation, business development, thoughtful customer service, wardrobe curation, styling and of course: end-to-end sales. This is a full time role in New York, New York with a base salary, training stipend, full benefits, commission, and opportunities for future growth. 

Responsibilities

Lead Generation and Sales

• Self-source, prospect, and market to potential clients by email, social media and other reputable platforms. 
• Book and conduct appointments with C-Level executives, owners, company presidents, and other prospects in our LABEL Showroom space, or at locations convenient to your clients. 
• Meet with clients to measure and understand fit preferences. Ensure a proper fit and work with existing alterations partners to make any needed adjustment(s).
• Guide clients in fabric selection and styling using expert product knowledge, paired with the clients’ lifestyle needs and individual preferences. 

Internal Reporting and Business Management

• Ensure ordered garments are properly in stock. Submit orders in a timely manner. Address any issues as needed.
• Evaluate processes that are not efficient. Work with leadership to find solutions to better optimize our organization. 

Client Relationship Management 

• Initiate, maintain, and grow long-term relationships with clients 
• Regularly communicate with clients about outstanding orders. Follow up about new styles, offers, promotions, and other beneficial services. 
• Using our CRM, track and maintain all client information, sales data and necessary metrics.

Attributes

• You are ambitious and a self-starter. You have an entrepreneurial spirit and are goal oriented. 
• You are detail-oriented. You take pride in a beautifully executed plan.
• You are thoughtful. You can anticipate the needs of your clients, and are committed to proactively creating a supportive environment for all. 
• You are a builder. You are able to recognize how your individual role feeds into the larger organization’s objectives. 
• You are a skilled communicator. You’re both a great listener and an effective speaker and writer. You are able to deliver undesired outcomes with professional grace just as easily as good news. 
• You have great professional integrity. You take ownership over your work, ask for help when you need it, and are committed to your own growth and development.
• You are charismatic and empathic. You have an assured demeanor and a way of building trusting, dependable relationships with ease.

Experience

• 2-5 years of work experience AND bachelors degree required. 
• Experience in retail, sales or customer service desired. 
• Detail oriented, professional, dependable and precise required. 
• Willingness to learn, coachable, open to training and feedback required.  

This is a early to mid-career role. 

Why the Role is Compelling

As a Sales Executive for LABEL you would play an integral role in building the next best custom clothing company in the US. You will be creating a welcoming and professional environment that has a profound impact on some of the most important events and days in a client’s life. You would establish rewarding relationships with your clientele and our partner community, and serve as one of the first points of contact for people who might benefit from our services. You would participate in our comprehensive training program and develop the necessary skills to call yourself an expert custom clothier through a strong focus on excellent service, technical aptitude and our signature luxury experience. You would feel the support of a tight-knit operations and sales team, and the excitement of being part of a growing operation disrupting the fashion industry with as many opportunities to grow as quickly in your career as the brand is growing. 

LABEL is committed to working with and fairly rewarding the best talent in the industry. We believe in treating people right - through fair compensation and benefits, thoughtful management, robust training and specific attention to growth and development of our staff. 

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