Manager ERP (Dynamics 365 Finance & SCM)

JOB SUMMARY:

The Manager, IT ERP is responsible for our Finance & Operations Product and serves as a liaison between business and IT teams by facilitating communication and determining software objectives that align with business needs. This role identifies, defines and document business processes and software requirements. This role represents business needs and priorities, prioritize, and manage the product backlog, and incorporate feedback from business stakeholders to guide continuous product improvement.

The incumbent, as the product owner, will work towards making the product backlog transparent, visible, and understood with an overall objective of increasing product value.

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ESSENTIAL DUTIES & RESPONSIBILITIES:

This job description represents only the primary areas of responsibility; specific position assignments will vary depending on the needs of the department.

To perform the job successfully, an individual must be able to execute each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Leads the functional design, implementation, and maintenance of our D365 Finance & Operations Solutions.
• Manages the ERP team directly and oversees the solution implementation and governance. Coaches and develops team members.
• With a deep understanding of relevant business area(s), recommends solutions and builds high-quality requirements. Understands business and end-user needs; identifies and prioritizes features to be delivered to meet those needs.
• Shapes business requirements by making recommendations and suggesting alternatives to proposed solutions. Translates conceptual user requirements into clear, detailed functional requirements.
• Works with business and technical stakeholders to develop and document user stories and manage requirements scoping throughout the delivery process.
• Maximizes the value of the product by assuming the product owner role. Defines the product goal and be the overall custodian of the product backlog.
• Prioritizes and maintains the product backlog and participate in sprint planning to determine the team’s objectives for the upcoming sprint.
• Participates in agile ceremonies such as stand-ups, backlog refinement, and team retrospectives; ensures the team has a clear understanding of priorities and next steps.
• Leads the sprint review meeting to present the output from the sprint to key stakeholders.
• Analyzes feedback from sprint reviews, and other data such as end user feedback and operational metrics, to identify and understand product needs.
• Works with the development team to create acceptance criteria and definitions of failures and done.
• Assists the team on the development of feature tests, test cases, and regression tests.
• Sets expectations with business stakeholders for delivery of new capabilities, features, and functionalities.
• Works closely with the Project Manager to establish and improve Agile best practices by identifying gaps and guiding development team to improve on team agility.
• Performs other duties of a mimilar nature nad level as assigned

EDUCATION AND EXPERIENCE:

A Bachelor’s Degree in Computer Science, Engineering, Business Administration, or a related field and 8-10 years of experience; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. Prior experience in designing and implementing business solutions together with integrations and migrations

LICENSING/CERTIFICATIONS:

• Product owner certifications (e.g., Certified Scrum Product Owner) is a plus.

KNOWLEDGE:

• Microsoft Office Suite; ERP systems, ADP, Epicor and/or D365 is beneficial. Familiarity with EPM tools (e.g., Hyperion, TM1, etc.) preferred.
• Ability to understand complex business problems and experience determining the explicit and implicit needs and requirements of various stakeholders.
• Ability to quickly learn the objectives, structures, operations, and policies of a new business area.
• Strong problem resolution, negotiation, and influencing skills.
• Demonstrated ability to engage and influence both developers and business partners to achieve target outcomes.
• Proven interpersonal skills and an ability to influence senior leaders and peers.
• Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing.
• Experience creating documentation such as business case documentation, use case, story and acceptance criteria.
• Proven Project Management skills and ability to initiate, plan and execute projects
• Adaptability and a willingness to learn new skills.
• Advanced knowledge of agile development methodologies and hands on with Azure DevOps.

COMPETENCIES

SKILL IN:

• Exercising confidentiality, discretion, and sound judgment.

• Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
• Critical thinking - Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Analytical - Strong analytical skills. Being able to analyze complex challenges by identifying
• fundamental drivers, fact finding and creating options based on facts and figures.

• Speaking - Talking to others to convey information effectively.

• Coordination - Adjusting actions in relation to others' actions.

• Writing - Communicating effectively in writing as appropriate for the needs of the audience.
• Negotiation - Bringing others together and trying to reconcile differences.

• Well-developed ability to multi-task and prioritize with strong attention to details.

ABILITIES IN:

• Oral Comprehension-The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Written Comprehension-The ability to read and understand information and ideas presented in writing.
• Number Facility-The ability to add, subtract, multiply or divide quickly and correctly.
• Organization and prioritization-The ability to prioritize and organize workload with strong attention to details.

• Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
• Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
• Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
• Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
• Written Expression - The ability to communicate information and ideas in writing so others will understand.
• Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

• Speech Clarity - The ability to speak clearly so others can understand you.

ADA REQUIREMENTS (For U.S. positions only):

Positions in this function typically require typing, sitting, climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.

• Concentrated mental and/or visual attention. The work involves performing complex tasks to very close accuracy and quality specifications, or a high degree of hand and eye coordination for sustained periods.
• The job is typically performed under comfortable working conditions; any disagreeable elements are generally absent during normal performance of job.
• Compliance with company attendance standards.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

TRAVEL REQUIREMENTS:

Occasional travel may be required, as necessary; must have ability to travel across borders.