Operations Associate

Founded in 2009, Covey Security is a leading security guard provider in Arizona. Our team sis comprised of leaders in safety and security. Our philosophy is to put safety first, be proactive, show respect, and treat everyone with dignity. We believe that our job is much more than just putting a hot body in a cold chair. Our job is to provide our clients with peace of mind. We strive to make the properties we serve a safe place to work and a secure place for assets.

Our employees are our greatest asset, and we treat them that way. We often say that a happy customer starts with a happy security officer. At Covey Security, each officer is a person who demands our respect, and we give it to them by treating them with dignity. To start with, we set our officers up for success by placing them in the right environment for their individual skills and provides them with the right tools and training to excel. We then offer consistent communication and additional ongoing training.

Position overview:

The Operations Associate will be a key position that is working with the Executive Director and the CEO on key operations and sales tasks. In addition, the Operations Associate will help the operations team with key administrative and compliance duties.

Job Duties and Responsibilities

• Assist with processing payroll and other administrative needs of the operations team.
• Initial screening of officer applicants as well as interviewing and potential placement of new hires.
• Assist with onboarding of new hires, including orientation for new officers.
• Compliance assistance on guard cards, FA cards, other compliance matters.
• Field initial sales calls (Inbound) attaining initial information and managing process.
• Manage field clock-ins, no-calls and other issues that may arise.
• Initial contact for employees for any HR related issues and delegate accordingly

Job Qualifications & Experience

• Prior experience as an administrator.
• Demonstrated skills with software and use of technology.
• Applicants must be able to have a valid AZ DPS guard license and a clean driving record.
• Military/Veteran and Law Enforcement Experience is a plus for any position at Covey Security.