HVAC Technical Consultant
- $30 to $40 Hourly
- Vision , Medical , Dental , Paid Time Off , Retirement
- Full-Time
Our Richardson client is looking for someone with HVAC maintenance experience to join their team!
This position has a hybrid schedule with M-Th onsite and remote on Friday!
Compensation: $30-40/hr DOE
Under general supervision, this mid-level position provides moderately complex technical troubleshooting assistance on Residential HVAC products through a Call Center to dealers, contractors and Field Sales personnel.
Duties include, but are not limited to:
- Provides troubleshooting and installation assistance of residential & HVAC equipment
- Diagnose issues with refrigeration circuits, components and controls to guide caller to the appropriate resolution
- Provide technical documentation to Contractors, Engineers, and personnel
- Guide the caller to the appropriate field personnel if first-hand attention is required
- Document the call information into the call-tracking database in the event additional follow-up is required
- Identifies and helps implement process improvements
QUALIFICATIONS
- High school diploma or equivalent experience required. This position requires at least 3 to 5, but less than 10 years of experience in the HVAC industry.
- Strong knowledge and experience in the installation and service of heating and air conditioning equipment (residential, commercial and controls)
- The ability to provide assistance in a fast paced environment
- Excellent verbal and written communication skills
- Strong customer service skills
- Strong analytical and troubleshooting skills
- Ability to multitask to handle and prioritize multiple technical requests
- Proficient in Microsoft Office. Experience with SAP is preferred.
PrideStaff (North Dallas location) is a locally-owned staffing & placement firm with a strong reputation as a fun-loving, quality-focused service provider. Our employees enjoy the following:
A professional, supportive team environment
Representation to North Dallas’ top employers
Full medical benefits package
Dedicated consultants that provide industry insights & resources to ensure continued career development
These are some of the many reasons we were recently recognized as one of Dallas’ Best Places to Work!
Proudly serving North Dallas, Addison, Carrollton, Farmers Branch, Las Colinas, Irving, Coppell, Lewisville, Plano, Richardson, Frisco and McKinney
Our Mission: Consistently provide client experiences focused on what they value most.
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