CHB Compliance Specialist

At A Customs Brokerage, we believe in fostering innovation, collaboration, and excellence in everything we do. As a leading customs house broker and freight forwarding company, we're dedicated to empowering our team members to reach their full potential while making a meaningful impact in everything they do. Our core values guide us in every decision we make, ensuring that we maintain integrity, are passionate and commitment concierge service. If these values resonate with you, please apply and become part of our family!

We are looking for a Cargo Concierge, someone who values service and compliance above all else. A team player that is willing to partner with our clients and collaborate for compliant but practical solutions that help our clients grow.

Main duties and responsibilities will include:

• Assures CBP and applicable OGA compliance and adheres to ACB operational practices.
• Provide guidance to company employees on all import compliance issues, including interpretation and application 19 CFR and the HTSUS, classification of import shipments, review CF7501 rejections for corrections, AD/CVD, Quota, Census.
• Update Parts Database program collaborating with client, CHB Manager and other involved employees (Sales, CHB Account Exec.).
• Serve as the primary compliance official for CHB Department.
• Manage the CHB certifications from US CBP including C-TPAT.
• Prepare pre/post entry submissions to include: binding rulings, PSC’s, Protest, Mitigation requests, Prior Disclosures, CF 28/29 (reviews and client assistance).
• Assist in problem resolution of daily problems with CBP and PGA’s.
• Audit and review CHB files and Operations for compliance with CBP, PGA and company SOP.
• Conduct import compliance due diligence, analyze requirements and integrate into corporate compliance program.
• Monitor regulatory changes in conjunction with internal policies and programs.
• Communicate and train as needed on regulatory changes.
• Manages complex transactional or emotional clients’ situations promptly and professionally meeting commitments for service and assistance.
• Prepares entry documentation in accordance with CBP regulations, PGA’s, and company SOP.
• Assists CHB Manager with weekly staff meetings and updates.
• Review internal operating procedures and provide recommendations for updates and changes.
• Assist in prepares quotes or estimates of services for new and existing clients.

The ideal candidate must have:

• Bachelor's degree.
• Valid U.S. Customs Broker License required.
• Certified Customs Specialist (CCS).
• Minimum of 5 years of experience in Customs regulations, Customs clearance, and Customs brokerage.
• International Trade & Logistics industry experience.
• Ability to communicate (read and write) effectively in a business environment in English and Spanish.
• Customer focused and analytical skills.
• Demonstrated record of success in performing in an environment of change, maintaining effectiveness while managing multiple and shifting priorities.
• The ability to communicate clearly and persuasively via e-mail, verbally, and in presentations, tailoring messaging to the appropriate level of audience.
• Strong organizational skills with ability to manage deadlines, prioritize workload and adjust to business needs.
• Ability to communicate complex concepts in easy-to-understand terminology.