Membership Counselor

Are you looking to join a big-hearted organization and develop new sales leads offering consultation into our At Home Membership?

We are looking for a Membership Counselor to join our vibrant team in Surprise, AZ.

Sun Health was recently:

• certified as a Great Place to Work by our employees in 2021, 2022, and 2023.
• awarded a top 10 spot on the national Fortune Best Workplaces for Aging Services™ 2020 and 2021 list, and
• awarded a Platinum award in 2019, 2020 & 2021 through the Healthy Arizona Worksites Program.

Some of the main responsibilities:

• Complete strategic outside sales meetings and calls with current and potential referral sources that result in increased membership to Sun Health at Home.
• Manage sales process by understanding prospective members' needs and educating them about Sun Health at Home's services and programs in large group seminars or individual appointments.
• Strategize with the Associate Executive Director on creative ways to develop new opportunities and nurture existing relationships.
• Conducts group sales seminars and events to develop leads for future memberships.
• Frequent local travel for events and to meet clients for one-on-one appointments. Travel can be up to 100%.
• Develop and close leads utilizing personal appointments and telephone/email follow-up.
• Conduct insurance reviews and comparisons to Sun Health at Home services.
• Maintain a database of current and potential referral sources.
• Must be able to work flexible hours; nights and weekends as required.
• Demonstrate the Sun Health Vibrant Living culture and provide all customers/audience with an excellent service experience by consistently demonstrating Sun Health behaviors (the 6 Cs) every day.

Qualifications:

• Bachelor's Degree and related experience preferred.
• Must be an expert user with Microsoft Suite and Adobe.
• 3 years of adequate knowledge or ability to quickly understand different types of insurance (i.e. long term care insurance, Medicare, etc.) and financial scenarios required.
• 3 years of experience with consultative sales activities required.
• 3 years of experience with outside sales tactics, techniques, and group presentations of 10 or more required.
• Negative results for annual tuberculosis testing.
• Possess current or ability to obtain a Level 1 Fingerprint Clearance Card is required.
• Ability to travel in own vehicle, current Driver's license and auto insurance is required.
• Sun Health's core purpose is to empower people to enjoy living longer and more purposeful lives and our team members lead the way in education, advocacy, and care for our residents and community.

Some of the benefits offered for this position include, Medical, Dental & Vision, 401k with immediate vesting & up to 4% employer match, Tuition Reimbursement, Discount Programs through The Employee Network, Employee Association: Nonprofit supporting team members in need.

Equal Employment Opportunity

Sun Health is fully committed to equal employment opportunities and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, sex, color, religion, national origin, age, physical or mental disability, veteran status, or any other characteristic prohibited by state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.