Reroute Specialist

If you are looking for a job, you should work for us!!

Why ProVest?

Are you tired of the working "normal" jobs?
Would you like to learn a new skill?
Are you ready to collaborate with industry experts in the field and make a difference?

If you answered yes to any of these, your future may lie below.

We are seeking to add a Re-Route Specialist On Site to our team! You will be responsible for accurate data entry, file maintenance, and record keeping.

Essential Duties and Responsibilities:

• Re-Route complete service packets to servers within 48 hours of defendant being placed in “awaiting summons to re-reroute”
• Establish work priorities by pulling identified workload reports, review and prioritize
• Apply applicable knowledge and compliance related to client specifics to processes
• Ensure all forms, notices and exhibits provided in service packets for server are in accordance to client specifics
• Analyze case(s) through troubleshooting and problem solving, determine appropriate action based on state and client requirements
• Apply critical quality review to ensure required information is accurate on all address data
• Build strong working relationships with servers and service teams to ensure timely resolution to problems and work-related transactions
• Add case, defendant and address level notices to company systems regarding communication with servers
• Performs other duties as required (i.e., printing and scanning documents, proofing documents, etc.)

Qualifications:

• Previous experience in customer service, data entry or other related fields
• Excellent typing skills
• Strong organizational skills
• Deadline and detail-oriented

Physical Demands & Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands: While performing the duties of this job, the employee is occasionally required to walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; balance; stoop; talk or hear. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually minimal.