Full Time - CSR

Are you ready to make a difference? We’re seeking an exceptional Customer Service Representative (CSR) to be the face of our organization. As a CSR, you’ll play a pivotal role in ensuring our clients’ financial needs are met with precision, care, and a smile. If you’re passionate about service excellence and thrive in a fast-paced environment, read on!

In this role, you’ll be a Money Magician—receiving and verifying checks and cash for deposit, examining checks for endorsements, and ensuring accurate cash transactions. Your tech-savvy side will shine as you enter customer transactions into our computer system, issuing digital receipts that leave our clients feeling satisfied and appreciated.

But that’s not all! As a Financial Guardian, you’ll place holds on accounts when needed, safeguarding our financial ecosystem. You’ll also assist the Customer Service Manager in managing branch cash supply, ensuring smooth operations.

As a Service Ambassador, you’ll promote our products and services, educate clients on cashier’s checks, pre-paid cards, and deposit products, and master the art of automated teller machines. Your communication skills will shine as you answer calls and direct callers to the right team members.

And let’s not forget—you’ll be a Values Champion! Uphold our organizational values, treat everyone with respect and integrity, and foster a harassment-free work environment.

Qualifications:

• High school diploma or equivalent
• Excellent communication skills
• Detail-oriented and organized.
• Passion for service excellence
• Knowledge of Equal Employment Opportunity (EEO) policies

Why Choose Us?

• Competitive compensation
• Growth opportunities
• Supportive team culture
• Make a real impact—join us in achieving “Success through Service”!

Ready to embark on this exciting journey? Apply today and let’s create magic together!