Field Operations Manager - Knoxville

Title: Field Operations Manager (FOM)
Report: Field Operations Vice President
Desired Experience and Skills:
• 5+ years related industry experience

Role Summary:
The Field Operations Manager is responsible for aligning to the financial strategy of the business, building a team to
accomplish the financial mission, as well as leading and overseeing the processes to execute the business. The FOM
owns the responsibility of overseeing and directing the work of all Field Operations personnel, monitoring their work,
and taking corrective action when necessary. The FOM is also responsible for the day-to-day activities of the
installation personnel.
Responsibilities:
• Recruiting and interviewing
• Ensuring that CBI is providing the highest quality of service
• Managing / Ensuring subcontractors performance on day-to-day projects
• Validating Subcontractors
• Ensuring that all subcontractors are certified and have completed necessary documentation before starting a project
• Ensuring / assigning proper staffing with Subcontractor labor
• Making sure the subcontractors are trained in the different product lines
• Participate in Vendor Management Quarterly reviews
• Participate / Lead product training course
• Ensuring all RFP projects have been submitted to subcontractors for pricing in a timely manner
• Maintain RFP tracker
• Ensuring the most cost-effective pricing for the use of subcontractors on projects
• Effectively complete and submit Subcontractor POs
• Ensure subcontractor has PO before project start
• Issuing surveys on a timely manner
• Review Backlog regularly to determine staffing needs
• Proficiency with the iPad and the BIM360 program
• Master at creating BIM360 Projects with proper folder structure and information
• Ensure delivery tickets and necessary project information is uploaded accurately in BIM360
• Ensuring that BIM360 projects are reviewed before and after the project
• Ensuring that BIM360 projects are closed in timely manner
• Liaison between DPMs, WPC, and FO team
• Ensuring that all installation personnel are trained on new product developments
• Participate in Client presentations and RFP review
• Review and approve installation pricing for projects and subcontractors
• Perform daily site visits to ensure associates performance
• Manage and Approve time sheets
• Maintain installation master schedule
• Effectively communicate with co-workers, subcontractors and management
• Establish and maintain positive and working relationship between FO and DPMs/WPC Qualities of a High Performing Team Member:
• Strong work ethic
• Accountability
• Approachable
• Committed
• Courageous
• Driven
• Dedication
• Integrity
• Learner
• Loyal
• Passionate
• Servant Leadership
• Team Player
• Trustworthy

The above statements are intended to describe the general nature and level of work being performed by Associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Associates are responsible for reviewing the CBI Sourcebook and other forms of communications such as policy and procedure updates for additional details and job requirements.