Program Manager (Waste Services) - remote

As a subsidiary of Clean Harbors, ERTS (www.ertsonline.com) provides 24/7/365 emergency spill response management nationwide to the transportation, oil and gas, chemical, manufacturing, retail, and insurance industries. We provide a complete turnkey service managing environmental affairs involving emergency spill response, remediation, regulatory reporting, and waste management. To provide coverage to all North America, we utilize a network of qualified pre-screened network contractors with preferred negotiated rates and discounts. One call puts the ERTS client in contact with our trained and experienced project management staff who are capable of meeting ERTS clients’ spill response or waste management needs.

Reporting to the Director of National Waste Services, the Program Manager is responsible for leading a team of 4-6 Project Managers providing a full range of waste management project solutions and compliance support to customers for the effective handling of materials generated through their operations or after a hazardous materials spill incident.

Maintaining a strong focus on safety and quality, you will have responsibility for organizing, leading, and successfully completing projects to assure appropriate regulatory closure of each incident. The Program Manager will also participate in the sales and marketing process by providing input to the Director of National Waste Services to support client expectations and the growth of the services provided.

The ideal candidate will have customer-facing field experience providing emergency response and spill clean-up services with strong knowledge of RCRA and DOT waste management, disposal and transportation requirements. In addition, this individual will have some P & L experience and exceptional leadership qualities and experience.

While our ERTS office is located in Jacksonville, FL, this individual may work remotely from within the United States.

Essential Functions

• Leads team of Project Managers in providing compliant waste management services to clients while developing new program offerings in conjunction with Director, Waste Services.
• Manages hazardous and chemical waste programs for clients onsite following Resource Conservation and Recovery Act (RCRA), Department of Transportation (DOT), and other state and federal government agencies’ regulations.
• Proposes customer solutions and quotes that are compliant with appropriate local, state, and federal regulations as required by MSAs.
• Ensures waste team accurately logs information from client interactions into ALERT systems; updates client in a timely and accurate manner so clients can track services inquiries and resolution.
• Coordinates and ensures proper disposal of hazardous waste and maintains accurate reporting with Federal, State, and local agencies.
• Executes onsite support services for the entire lifecycle of hazardous materials management programs at client sites by performing chemical inventories, segregating chemicals, and shipping hazardous and non-hazardous waste off-site.
• Coordinates and ensures waste team characterizes, consolidates, packs, labels, and ships hazardous waste for clients per RCRA and DOT regulations.
• Trains clients on proper chemical safety and hazardous waste management.
• Performs periodic field investigations as needed to build and maintain necessary databases to verify regulatory compliance.
• Prepares Contingency Plans, Quick Reference Guides and Waste Minimization/Waste Reduction Plans.
• Schedules contractors, if needed, to identify, repack, and the sampling of “unknown waste.” Will also audit all subcontractor work orders/invoices for accuracy.
• Prepares weekly reports for Director National Waste Services.
• Uphold ERTS mission and values while demonstrating supportive behaviors in day-to-day actions.
• Performs other job-related duties as required.

Skills, Qualifications & Other Requirements

• 5+ years of experience managing hazardous waste programs on behalf of clients.
• 10+ years of applicable industry experience to include leading people/teams in relevant waste services, as described above.
• Bachelor’s degree in environmental science, Environmental Engineering, Geology, or related area preferred; plus, five (5) years relevant experience to include leading people/teams in the relevant areas described above. Alternately, any equivalent 15+ year combination of training, education and experience demonstrates the ability to effectively perform the duties of the position.
• Possess strong time management skills, attention to detail, organizational skills, & the ability to manage multiple projects.
• Possess a collaborative mindset and the ability to effectively communicate and motivate in team settings and across various levels of organization.
• Well versed in standard Office Word, Adobe and software used by ERTS.
• Ability to work 8-hour shifts including nights, weekends, and holidays.
• Ability to pass background check.

Physical Requirements & Working Conditions

• Although travel is minimal, Program Mangers may occasionally visit client locations for review updates to the National Response Headquarters in Jacksonville, FL.
• Ability to sit at a computer for an extended period of time.
• Ability to work in a home office environment at a computer with a quiet to moderate noise level.

Be a part of the HEPACO-ERTS Team Difference!

• Bi-Weekly pay, competitive PTO program and company-paid holidays
• Opportunity for overtime and emergency response premium pay
• Medical, Dental, Vision, Life & Disability insurance options
• 401k plan with company matching contribution
• Professional Training & Education Assistance Program
• Wellness benefits and LifeMart employee discount program

HEPACO is an equal opportunity employer. We do not discriminate against applicants due to race, ancestry, color, sexual orientation, gender identity, national origin, religion, age, physical or mental disability, veteran status, or on the basis of any other federal, state/provincial or local protected class.

HEPACO participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. / HEPACO participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.