Office Coordinator

Smooth Waters Plumbing LLC

Lexington, SC

Full-Time

Job Description

Hours: MONDAY-FRIDAY (8am-5pm)

Benefits: Eligible after 90 days of employment

-Medical, Dental, Vision, Life, Other Supplemental, 401K Match (4%)

-Paid Time Off (13 days per year)

-Holiday Pay (5 days)

About us

Smooth Waters Plumbing is a small family owned company with over 30 years of experience. We want YOU to join our family. We proudly service the midlands of South Carolina. We specialize in residential and commercial plumbing, sewer, new installation and repair.

We are seeking a highly organized and proactive Office Coordinator to join our team at Smooth Waters Plumbing. As an Office Coordinator, you will play a crucial role in ensuring the smooth operation of our office and supporting our team of plumbing professionals. The ideal candidate will possess excellent communication skills, attention to detail, and the ability to multitask effectively in a fast-paced environment

Required Skills and Qualifications:

High school diploma or GED certificate required
Associate’s degree in office administration, management or related field preferred
2+ years of related experience in customer service or equivalent combination of education and experience
Strong organizational and time management skills, with ability to prioritize tasks effectively
Excellent communication skill, both written and verbal
Ability to work independently with minimal supervision and collaborate effectively as part of a team
Flexibility to adapt to changing priorities and work schedules as needed
Knowledge of plumbing terminology and industry experience is a preferred
Valid Driver’s License and reliable transportation

Essential Job Functions:

Manage incoming calls and emails, providing prompt and courteous assistance to clients and team
Schedule appointments and service calls to plumbing technicians, optimizing routes for efficiency
Maintain accurate records of client interactions, service requests, and technician schedules using our field service management software
Assist in recruiting, onboarding, and training new office staff as needed
Assist with basic HR functions such as maintaining employee records and processing payroll
Assist in creating marketing materials, including brochures, flyers, and digital content.
Manage the company's social media accounts, posting updates, and engaging with followers
Assist in organizing and attending promotional events and networking functions
Ability to drive a motor vehicle and maintain a current driver’s license to commute as needed
All other duties as assigned

Physical Requirements:

Sitting, standing, walking, lifting or carrying, pushing or pulling, reaching overhead, keyboarding, gross manipulation, fine manipulation, driving, stooping, crouching, speaking, ability to hear, understand and distinguish speech
Must be able to work assigned schedules as required by job demands.

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