Customer Service Specialist

AppleOne

Fresno, CA

Expired: over a month ago Applications are no longer accepted.

$52,000 Yearly
Full-Time

Job Description

Customer Service Specialist

Location: Fresno, CA

Compensation: Up to $52,000/year

About the Job: AppleOne is looking for the next TOP-NOTCH Customer Service Specialist for an ag/manufacturing company in the Central Valley. In this role you will be responsible for assisting and directing customers with order discrepancies, shipping errors or questions in a timely and accurate manner. Candidates should possess the ability to build rapport with customers to assess needs and use critical thinking and problem-solving skills to secure a satisfactory outcome to any issues and exceed customer expectations. Detail orientation and accuracy is a must for this fast-paced position. Bilingual skills are always a plus.

Skills & Qualifications:
• 2 years of related work experience in Agriculture/Manufacturing
• Strong customer service skills (Verbal & Written)
• Proficient in Microsoft Office (Word, Excel, PowerPoint & Outlook)
• Ability to assess customer needs, meeting quality standards for services, evaluation of customer satisfaction, and actively seeking ways to help people
• Familiarity with quoting prices to customers and applying purchase order updates
What will make you successful in this role:
• Ability to communicate and coordinate effectively in a team setting
• Keeping an accuracy of records for all customer interactions and transactions
• Strong knowledge with Salesforce or other CRM software
• Pristine phone etiquette
What will set you apart:
• Ability to self-manage time and offer timely feedback
• Ability to problem solve and present positive solutions
APPLY NOW or send your resume directly to rcastanon @appleone.com!
*The AppleOne Recruiting Team recognizes the importance of an accessible and barrier-free environment. Please do not hesitate to reach out if we can address your needs better during our interview process.

#2211

Company Description

Founder and CEO, Janice Bryant Howroyd, is a North Carolina native who left her hometown in 1976 armed with $1500. Since then, she has dedicated her efforts to building an organization that is committed to keeping the humanity in Human Resources and Strategic, Inclusive Procurement.

Mrs. Howroyd’s commitment to excellence has grown ActOne Group to 33 countries, with over 17,000 clients and more than 2,800 employees. The largest woman-minority-owned workforce management company founded in the US, ActOne Group professionals bring expertise in delivering corporate HR initiatives to local and global markets.

Mrs. Howroyd was selected by former President Barack Obama to serve as a White House appointee and continues to serve under the current administration as an Ambassador of Energy. Mrs. Howroyd gives generously through funding and advocacy for STEM education, particularly for women and minorities.

Mrs. Howroyd leads her teams to build business success based on the ability to connect great companies with outstanding talent. Her passion for education, mentorship, and self-empowerment initiatives have earned her many professional and philanthropic recognitions. She is a sought–after speaker and media subject matter expert in her fields. Her book, The Art of Work: How to Make Work, Work for You, is available on Amazon.com.

Why Work Here?

We at AppleOne have one true belief. We believe in people. Since 1964, we have connected the best people, their talents, skills, career goal

Founder and CEO, Janice Bryant Howroyd, is a North Carolina native who left her hometown in 1976 armed with $1500. Since then, she has dedicated her efforts to building an organization that is committed to keeping the humanity in Human Resources and Strategic, Inclusive Procurement. Mrs. Howroyd’s commitment to excellence has grown ActOne Group to 33 countries, with over 17,000 clients and more than 2,800 employees. The largest woman-minority-owned workforce management company founded in the US, ActOne Group professionals bring expertise in delivering corporate HR initiatives to local and global markets. Mrs. Howroyd was selected by former President Barack Obama to serve as a White House appointee and continues to serve under the current administration as an Ambassador of Energy. Mrs. Howroyd gives generously through funding and advocacy for STEM education, particularly for women and minorities. Mrs. Howroyd leads her teams to build business success based on the ability to connect great companies with outstanding talent. Her passion for education, mentorship, and self-empowerment initiatives have earned her many professional and philanthropic recognitions. She is a sought–after speaker and media subject matter expert in her fields. Her book, The Art of Work: How to Make Work, Work for You, is available on Amazon.com.