Customer Support Specialist

Summary – Customer Services Representative – Customer Support:

We are seeking the best customer service representatives out there for a progressive opportunity in a growing company. The kind of people that care about their work and those their serving. The kind of people that get intrinsic value from helping others.

And yes by “progressive opportunity”, we mean earning potential up $27+/hour depending on how far you want to take your career in Customer Service.

What’s in it for you as a Customer Services Representative – Customer Support:

• Extensive customer support training to get you prepared to deliver the best service possible.
• Intrinsic value – the customers you will be supporting are appreciative of having access to our client’s services.
• Opportunity to be part of a rapidly growing organization.
• Flexibility in terms of choice of schedule ranging from 7am-7pm Monday- Sunday; we will do our best to find a schedule that fits your needs.
• Increased earning potential and comprehensive benefits.

What you’ll be doing as a Customer Services Representative – Customer Support:

• Provide the best customer service to current and prospective customers.
• Demonstrate clear and effective communication to quickly resolve issues and ensure Customer satisfaction.
• Assist potential Customers in identifying if they fall within our service areas.
• Help new Customers with account creation and plan selection.
• Answer general account questions, including billing, pricing, and service details.
• Contribute to projects and continuous improvement initiatives within the department.

What’s Required as a Customer Services Representative – Customer Support:

• 2 years of customer service or technical support experience.
• Excellent customer service and problem-solving skills, with an eye for detail.
• Strong communication skills and professional demeanor.
• Ability to multitask between systems and adapt to change.
• Analytical thinker with technical aptitude, able to work independently and as part of a team.

If you are ready to take your career to the next level, you thrive on problem-solving, delighting customers, and making a real difference, apply now and let's build exceptional experiences together.