Healthcare Account Director

Elite Health (https://elitehealthagency.com) is a division within Elite Digital (https://elitedigitalagency.com/) and is an award-winning digital marketing agency that is growing rapidly. For over 15 years, we have worked with many of the country’s leading brands as their one-stop partner for cohesive digital marketing campaigns, web design and development, search marketing and optimization, social media, mobile apps, marketing automation, and more. We have a client roster spanning multiple verticals, which leads to new and exciting challenges and opportunities. We are known for our high-quality innovative work powered by really amazing people.

A few of our proud accolades...

• Growth 400, Canada’s Fastest-Growing Companies 2019 (#80), Report on Business
• Growth 500, Canada’s Fastest-Growing Companies 2019 (#101), 2018 (#87), Canadian Business
• Business Excellence Award, Toronto Board of Trade
• Best Coronavirus Response, Summit International Awards
• Best Consumer Website, Summit International Awards
• Best Consumer Micro-site, Summit International Awards
• Best Rebranding, Summit International Awards
• Top 50 Email Service Providers, Website Magazine
• Canada’s Top 300 IT Companies, Backbone Magazine

Elite Digital houses over 80 employees and is expanding once again! As a result, we are looking for an experienced, multi-skilled Healthcare Account Director, who will thrive in a multifaceted, fast-paced, and team-oriented environment. This is a perfect role for a Digital Marketing savvy, versatile team player who wants to make their mark and be a key contributor to success and scalability in this growing digital marketing agency.

JOB SUMMARY

As an Account Director for Elite Health, you are responsible for managing a portfolio of healthcare/pharmaceutical clients. You will manage a junior Account Team and work closely with the Managing Director of the Health Team, while being responsible for existing client deliverables and organic business growth.

MAJOR RESPONSIBILITIES

• Manage portfolio of multiple accounts
• With the support of a junior account team, oversee client deliverables from strategic inception to timely delivery, ensuring adherence to brand messaging, regulatory requirements, and client-approved budgets
• Cultivate client relationships and communicate regularly with senior clients, growing the partnership between client and agency
• Grow business organically by capturing new business opportunities with existing clients and seek out new business opportunities, as appropriate; contribute to RFP process
• Oversee development of quotes and monitor internal budgets to ensure agency profitability
• Lead and help mentor an account team, providing strategic oversight and hands on support as required; participate in the hiring, onboarding and evaluating processes

EDUCATION & TRAINING

• Bachelor’s degree or college diploma required (business or science degree preferred)

EXPERIENCE, TECHNICAL SKILLS and KEY COMPETENCIES

• Minimum of 4-6 years experience in a Canadian healthcare marketing agency
• Working experience with PAAB & AdStandards submissions
• Must have excellent/deep understanding and experience in the Canadian pharmaceutical industry’s regulatory environment, including but not limited to PAAB & AdStandards, as well as internal Medical, Legal, and Regulatory approvals (VEEVA or ZINC)
• Previous experience managing a team of at least 4 - 10 people and a portfolio in excess of $500K
• A genuine passion for the pharmaceutical industry in Canada
• Demonstrated ability to remain calm in high-stress situations
• Must have strong verbal and written communication skills
• Previous experience creating and delivering presentations to VP- and C-level Executives
• Exemplary organizational skills with a keen eye for detail
• Excellent time management skills
• Keen ability to learn new technologies

• Knowledge of MS Office, Google Suite, etc.
• Asset:
• Familiarity with Goto Meeting, Skype for Business, WebEx, and/or other conference meeting tools
• Knowledge of project management tools such as but not limited to Asana, Harvest, Slack

BENEFITS

• Corporate Fitness Memberships Rate*
• Casual Dress Code*
• Flexible working hours  
• Currently working remotely 
• Work From Home office upgrade subsidy*
• Future opportunities to build working remotely into the employment norms  
• Flexible Sick day policy
• Family First Philosophy 
• Free gourmet coffee and snacks in office*
• Monthly catered lunches when in office*
• Training and education reimbursement opportunities
• Company social events*
• Company sports teams*
• Opportunity to attend conferences and events*
• Professional Growth opportunities
• Virtual Yoga
• Virtual Company social and culture building events such as:

1. House Cup Competitions and Team Building events
2. Regular Lunch & Learns
3. Elite Fun Virtual Social Challenges
4. Theme Days
5. Elite Social/Birthday Celebrations

COVID-19 Response

At Elite Digital Inc, safety is our top priority and all decisions this year have been made strictly from a health and safety perspective. Since March, 2020, we have been practicing all of the proper steps to “flatten the curve” and keep ourselves and our society safe. Our organization worked very hard to come up with many creative solutions to be able to look after our employees and allow them to maintain full employment during the entire pandemic. Over the past few months, we have found much success and our employees have been able to thrive working in a remote environment. Based on this ability to succeed, Elite will continue to work from home until we feel it’s the right time for our organization and our employees to return.

Plans for the future include:

o Our “new normal” will include a hybrid of working from the office, and remotely.

o There will be a gradual return to the office that includes the employee’s feedback, ensuring their comfort in the transition. We are not mandating any return at this point.

o Open concept office with room to social distance

o Adherence to safety protocol requirements and wellness screening 

o Sanitization stations with automatic dispensers and more

On behalf of the entire Elite team, please know that we will be here for you when you need us as we face this head-on together; unified in our commitment and united in our abilities to face whatever may come next.

Sincerely,

Elite Digital Inc.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please make it clear within your cover letter. We will review applications as they are received and look forward to hearing from you.