F&B Server

JOB TITLE:           Server

DEPARTMENT:     Food and Beverage

REPORTS TO:      F&B Director, Beverage & Service Manager, and Manager

FLSA:                    Non-Exempt

JOB SUMMARY:  A highly self-motivated individual who can work with minimal supervision and interact with members at a high-level. Ensuring a memorable dining experience for members, families, and guests. Providing food and beverage service to Members and Guests while consistently displaying a positive attitude and knowledge about the food and beverage menu. Team Members holding this position will be required to perform any other job-related duties as requested by management. Management has the exclusive right to alter this job description at any time without notice.

ESSENTIAL RESPONSIBILITIES:

·        To arrive neat and well-groomed and on-time and dressed in the appropriate uniform in accordance with St Ives Country Club’s standards.

·        Set up for events, carry trays, serve members, and clean up at the event's conclusion.

·        Set up can include putting out tablecloths and place settings, arranging table placement and putting up buffets.

·        Review and set up your section ensuring all dishes, silverware and glasses meet the standards of St Ives Country Club.

·        Attend pre-shift meeting for updates and specials for the day or evening.

·        Set up side station and performs assigned side (prep) work.

·        Provides immediate attention to all members and guests upon seating.

·        Distributes food and wine menus, answers questions.

·        Fills glasses with ice water and suggests menu items.

·        Ensure that the correct account numbers and names are given for billing.

·        Efficiently serves food and drinks in a friendly and courteous manner, offers suggestions on daily specials and wine selections.

·        Places orders with kitchen; informs cooks about any special cooking instructions.

·        Serves meals, places dishes by courses in front of each person. Ladies and children first.

·        Checks back to ensure member and guest satisfaction; replenishes water and butter as necessary.

·        Removes soiled dishes. Clears tables after each course and resets them with appropriate silverware.

·        Presents dessert menus, suggestions, and serves dessert, coffee, and after-dinner drinks.

·        Presents the bill.

·        Handles all cash and credit card charges as prescribed by standard operating procedures.

·        Keeps dining room and bus station areas clean.

·        Clears, cleans and resets tables that have been vacated.

·        Advises supervisor of any complaints as soon as they occur.

·        Performs clean-up and closing duties as assigned by manager.

·        Attends pre-meal meetings as requested.

·        Thanks members and guests; invites them to return.

·        Consistently follows local and state laws and the club’s policies and procedures for the service of alcoholic beverages to members and guests.

·        All other duties as assigned.

WORK ENVIRONMENT:

·        Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.

·        Push, pull or lift up to 50 pounds.

·        Continuous repetitive motions.

·        Work in cold or hot, humid and noisy environment.

REQUIRED QUALIFICAITONS:

·        Must be 18 years of age.

·        John Creeks alcohol Pouring Permit required.

·        TIPS Alcohol Certification. - will supply application upon employment

·        A minimum of 1 to 3 years of high-profile service operation working in Ala Carte service.

·        Professional, displaying strong work ethics and working effectively as part of a team.

·        Must be available to work weekends and major holidays.