Coordinator

Do you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career?

Join the Paul Davis Team!

Coordinator
$45,000 - $55,000 per year

Coordinators will work in a dynamic environment within our Sales, Emergency Services (Mitigation) Department and/or our Reconstruction Department. The Coordinator plays a pivotal role as a liaison for the client to identify project requirements and specifications, as well as administrating and organizing jobs and support team members as assigned. This is an in-office role, with potential for hybrid after the 90 day introductory period.

• Medical, Dental, Vision & 401(k) benefits
• Paid Holiday, Vacation & Sick Days
• Company Cell Phone
• Advancement Opportunities
• Maternity, Paternity and Adoption Leave

RESPONSIBILITES:

• Work in a support role to drive sales
• May support Mitigation Manager, Reconstruction Production Manager or Project Director when needed
• Answer incoming calls on office and mobile lines
• Complete intake for new losses
• Collaborate with clients, customers and vendors
• Complete job notes in operating systems
• Complete compliance tasks in main operating systems
• Create new loss (jobs and projects) files
• Create and send invoices for jobs/projects
• Maintenance and filing of job files and project documentation
• Make collections calls for the Accounts Receivable department
• Run reports in main operating system, RMS
• Confirm that the current jobs are on schedule
• Coordinate job/project schedules, resources, equipment, and labor
• Liaison with clients to identify and define jobs
• Ensure the clients needs are met from start to completion of job
• Assist Project Managers with job updates and job information

Competency Knowledge, Skills and Abilities:

• Knowledge of Microsoft Office applications (Outlook, Word, Excel)
• Customer Service Skills
• Communication skills
• Typing skills
• Administration skills
• Ability to learn and operate our primary operating systems: RMS, Xactimate, TSheets, SalesForce, Contractor Connection, ADP, Quickbooks, Sage, SharePoint, and One Drive
• Ability to create documents and invoices
• Ability to answer and communicate with customers over the phone
• Ability to work office equipment (fax, scanner, printer, phone system, computers)
• Ability to work independently
• Ability to coordinate multiple jobs within the same time frame
• Stress Management and Composure
• Maintain a level of confidentiality

Required Education and Experience:

• High School Diploma or GED required
• Customer Service experience
• Three plus years experience in an Administrative position

Preferred Education and Experience:

• Associate Degree Preferred
• One or more years experience within the restoration industry or related industry

Physical Requirement

• Must be able to stay in a stationary position up to 100% of the time
• The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
• Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer.
• Must be able to observe and perceive information on a computer and documents
• Must be able to communicate and converse with customers over the phone
• Occasionally will lift up to 10lbs
• Ability to safely operate a company vehicle

Make an impact now: Paul Davis is proud of our 56-year heritage serving people in their time of need when facing disaster and having their worst day. We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work! WE ARE PAUL DAVIS!


Reasonable Accommodation for Disability:
Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.

Disclaimer:
Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.