Shipping & Receiving Clerk ** 1st & 2nd Shift**

Shipping and Receiving Clerk employees must:

• Possess a valid TWIC.
• Steel toe boots/shoes.
• are not using cellular phones while on duty.
• Have excellent written and verbal communication skills.
• Able to follow verbal and written instructions.

Essential Duties and Responsibilities:

• Receive and process paperwork from operations/drivers courteously and professionally.
• Acknowledge and appropriately greet and assist every driver/customer or customer representative promptly.
• Monitor and complete truck and receiving logs and all daily inventory control paperwork.
• Communicate with common carriers, computer input,
• Preparation of outbound shipping documents, responding to inquiries, and processing orders.
• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; advising management; offering solutions to solve the problem; expediting correction or adjustment; and following up with the customer to ensure resolution.
• Review orders receiving documents in the AS400 system and ensure accuracy and proper documentation.
• Maintain an organized and professional work environment.
• Accurately process customer orders courteously, efficiently, and timely.
• Manage telephone calls professionally, efficiently, and with good communication skills.
• Generate billing accurately and promptly.
• Assist with any administrative or clerical duties that may be required.
• Capable of performing multiple tasks concurrently.
• Able to utilize copying and fax machines.
• Professional phone mannerisms and tone.
• Must be friendly and always portray a professional image.
• Self-starter and willing to research and resolve problems.
• Have a positive courteous attitude.
• Assists in the assembly and organization of the team each workday.
• Able to consistently meet team quality and production goals in conjunction with additional responsibilities.
• Assist the supervisor in developing procedures and implementing new procedures.
• Assists in maintaining decorum within the team and helps keep the team focused.
• Informs the supervisor of unsafe situations or not in the team's best interest.
• Responsible for ensuring all team tasks are completed by the end of the shift.
• Leads by example in demonstrating proper production procedures.
• Works on miscellaneous projects as needed.
• Able to function independently, exercise sound judgment, and demonstrate initiative and tact in handling all the above responsibilities.
• Ability to work overtime during the week or on weekends when necessary.
• Adhering to the Company’s safety policies and procedures, those set out by OSHA.
• Additional duties as assigned.

Education & Experience Requirement:

• Knowledge and willingness to perform all responsibilities of each position within the team.
• Excellent interpersonal skills, respectful and kind to self and others.
• Resourceful, well-organized, and dependable.
• Good organizational skills
• Ability to communicate with diverse personalities.
• Comfortable serving in a leadership role.
• Be attentive to details and be able to work and make decisions logically and independently.
• Experience with AS400. (A plus)
• Experience with WMS systems. (A plus)
• Good understanding of warehouse operations.
• Intermediate skill level in Word and Excel.
• Intermediate skill level in Microsoft Office Word and Excel.
• Familiarity with export requirements and documents.
• High School Diploma or equivalent.

Physical Demands/Work Environment:

• Ability to regularly stand, walk long distances, and talk and hear.
• Ability to frequently use hands and arms to grab, handle or feel, and reach.
• Ability to occasionally sit and stoop, kneel, crouch, climb, or crawl.
• Ability to occasionally climb ladders or stairs.
• Ability to regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 150 pounds, with assistance or lifting machinery as necessary.
• Must wear Seaonus required safety PPE, Safety vest, hard hat, gloves, etc.
• Vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Working indoors and outdoors.
• Excessive heat or cold, and extreme weather conditions, excessive humidity or dampness or chilling.
• Slippery and uneven walking surfaces.
• Work around machinery with moving parts.
• Work around moving objects, vehicles, and machinery/heavy equipment.