Collections Clerk

We are CTLGroup. We’re engineers, architects, scientists and consultants, established experts with unrivaled experience, knowledge and testing capabilities in structures and materials. Our integrated team is supported by one of the most sophisticated structural and building materials laboratories in the United States. We can consult or test, perform forensics or testify in court to solve our clients’ problems and support their goals. Our team delivers more than data. We deliver confidence our clients can build on.

We are seeking a diligent and detail-oriented Collections Clerk to join our team. The Collections Clerk will be responsible for managing accounts receivable by ensuring timely payment of outstanding invoices and debts owed to the company. The ideal candidate will possess strong communication skills, a proactive attitude, and a commitment to providing excellent customer service.

Requirements:

-Contact customers to remind them of overdue payments via phone, email, or mail.

-Negotiate payment plans or arrangements with customers to facilitate timely payment.

-Update account information and maintain accurate records of communication with customers.

-Investigate and resolve any discrepancies or issues related to billing, payments, or account balances.

-Monitor accounts receivable aging reports and prioritize collection efforts based on account status.

-Collaborate with other departments, such as sales or customer service, to address billing or payment-related concerns.

-Prepare reports on accounts receivable status, payment trends, and collection activities.

Qualifications:

High school diploma or equivalent; associate's or bachelor's degree preferred.

Proven experience in collections or accounts receivable preferred.

Strong communication skills, both verbal and written.

Excellent negotiation and interpersonal skills.

Ability to work independently and prioritize tasks effectively.

Proficient in Microsoft Office suite and experience with accounting software preferred.

Benefits:

• Competitive salary and performance-based incentives.
• Comprehensive health benefits package.
• Retirement savings plan (401k or similar).

*This job description describes the general nature of the position. The above declarations are not intended to be a complete list of responsibilities, skills and abilities required to do the job.

CTLGroup provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.