Librarian III, Business Center Administration

The New York Public Library

New York, NY

Full-Time

Job Description

Description

Overview
The Thomas Yoseloff Business Center at the Stavros Niarchos Foundation Library (SNFL) is The New York Public Library’s premier business library, offering an array of free resources for those interested in personal finance and investing, small business, financial research, and career advancement. It also provides premium electronic resources and related services and programs for businesses of all sizes, from start-ups to established businesses seeking expansion, individuals seeking financial information from experienced investors to those managing their finances, and individuals managing their careers.

To this end, we offer:

Expert librarians to guide research —in-person and online
Access to specialized business, industry, and finance databases, e-journals, and other resources that are otherwise out of reach to the average person or small business owner
A circulating collection of both print and e-books focused on bestsellers in business, money management, and career development
Free, confidential, one-on-one counseling in business, personal finance, and career development from experienced and knowledgeable professionals
Training classes and programs taught by staff and industry leaders that are not offered anywhere else

The Yoseloff Business Center seeks a collaborative, engaged librarian to work with a diverse body of library users including business users, investors, or students in support of business research and entrepreneurial projects; investors on finances and investing; or career expansion, and provide outstanding service in-person and online to this unique user group. The librarian will conduct research and deliver reference services, as well as one-on-one instruction, and connect users with the full spectrum of resources available across the Library.

Responsibilities
Under the supervision of the management team -

Provides a full complement of reference desk and front-line service in all subject areas represented by the business library, in person and through virtual consultations
Assists the Manager in the development, coordination, oversight, promotion, assessment, and reporting on programming, services, and instruction activities
Collaborates with nonprofit organizations and government agencies to offer high-impact quality programs and services in the areas of business and finance
Provides assistance to small business owners and entrepreneurs in market research, in developing business plans, assessing the competitive market landscape, discovering patent information, and other research and business information
Promotes the use of business and financial resources and collections through the creation of discovery tools and research guides
Teaches and develops public classes, in-person and through remote platforms such as GoogleMeet and Zoom
Provides customer assistance with the entrepreneurial and business research process
Participates in outreach through offsite community or library events
Provides reference services and resource recommendations using print, media and digital resources
Assists with updates and content creation for web pages, Libguides, handouts, training materials, and social media.
Hosts and provides instruction in classes on the use of Library resources for the public, visiting classes, staff, and other groups.
Performs related duties as required
Assists with the promotion of business events and NYPL using social media and other tools
Responsible for staff, scheduling, and related operations in the absence of the Business Center Manager
Assists with the creation of staff daily Reference Desk schedules.

Required Education, Experience & Skills

Required Education & Certifications

ALA-accredited Master’s degree in Library and Information Studies
Public Librarian’s Professional Certificate issued by the State of New York
Undergraduate Degree in business, finance, and/or economics

Required Experience

4-5 years of experience as a business librarian in a public or academic library setting
Proficiency in a second language
Experience conducting outreach to community-based organizations and government agencies
Experience working in the NYC small business community
Experience working with government information sources including some knowledge of Patents and Trademarks, Census bureau data, government data related to business activities and law

Required Skills

Successfully demonstrated knowledge of business, economics or finance. resources in electronic and print formats
Expertise in using and teaching business digital resources
Successfully demonstrated public service experience with a strong commitment to public service and the ability to work well with a diverse patronage
Excellent interpersonal skills, including the ability to deal effectively and tactfully with patrons and staff
Demonstrated oral and written communication skills, including public speaking and presentation skills
Successfully demonstrated ability to work as part of a team
Strong organization and planning skills, including the ability to perform multiple projects or tasks simultaneously
Strong computer and other related technology skills, including MS Word, Excel, Powerpoint, Google applications, PCs, Macs, and e-reader devices
Demonstrated knowledge of computer services including online searching, social media, reference resources and databases
Adaptability, flexibility and willingness to engage in continuous learning

Managerial/Supervisory Responsibilities

None

More...

Core Values
All team members are expected and encouraged to embody the NYPL Core Values:

Be Helpful to patrons and colleagues
Be Resourceful in solving problems
Be Curious in all aspects of your work
Be Welcoming and Inclusive

Work Environment

Large urban public library

Physical Duties

Lifting up to 15 lbs.
Sitting and standing for periods of time
Daily use of a computer

Pre-Placement Physical Required?
No

Union/Non Union
Local 1930

FLSA Status
Non-Exempt

Schedule

35 hours per week to be scheduled during regular location hours

This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.

The New York Public Library Salary Statement

At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.

Union Salaries are determined by collective bargaining agreement(s).