COMMERCIAL PROPERTY MANAGER

The Commercial Property Manager provides first-class property management services in overseeing large office buildings or a portfolio of office properties. Day to day responsibilities include assisting with building operations, enhancing tenant relations, and customer service. Performs the administrative functions of the Property Management Team assuring a high level of professionalism in property issues, including timely response to and resolution of any tenant requests or concerns.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

May be responsible for one or more of the following:

• Provide full administrative support, including phone support, typing reports, filing and distribution of correspondence.

• Schedule and coordinate meetings/special events, as requested.

• Assist in lease administration activities, including tenant contacts and insurance information; generate reports.

• Assist in preparing Leasing contracts.
• A self starter

• Prepare and coordinate bid proposals, service contracts and approved invoices. Assist in bidding process and assist in the efforts to ensure compliance with Exalt’s policies and procedures.

• Prepare invoices for approval.

• Ensure office is stocked with office supplies and other required items to maintain the office.

• Track and file contracts and insurance certificates; maintain follow-up system for expiration.

• Maintain lease and contract files, as well as other files located within the property management office.
• Promote and foster positive relationships with tenants and clients and track service calls as required.
• Assist with monthly and quarterly management reports as directed.
• Process management and maintenance staff hours, work with accounting on Tenant bill-back invoicing, expense reports, and review maintenance requests for approval.
• Collaborate with the Property Management Team to maintain personal contact with the Landlords and Executive Team.
• Conduct routine property inspections to prevent/identify problems and exposures.
• Assure optimal functioning of building life safety and security systems/procedures.
• Ensure adherence to owners’ policies and procedures, as well as compliance with codes, regulations and governmental agency directives.
• Receive work order requests and coordinate with the building technician or vendor(s) as appropriate.
• Schedule building activity including move-ins/move-outs and verify certificates of insurance.
• Review and ensure the accurate invoicing prior to submitting invoice for review/approval.
• Ensure compliance with management agreements/contracts.
• Work with the executive team to facilitate property management, tenant relations, manage maintenance team, accounting, leasing, marketing, preventative maintenance, and construction needs.

KEY COMPETENCIES:

1. Communication Proficiency (oral and written)

2. Customer Focus (internal and external)

3. Organization Skills

4. Interpersonal Skills

5. Initiative/Self Starter

6. Multi-tasking

7. Goal Oriented

IMPORTANT EDUCATION:

• High school diploma/GED equivalent; Bachelor Degree, preferred.

• 3-5 Years of experience in Commercial Property Management industry
• Commercial Property Manager (CPM) Certification, or CCIM preferred.

ADDITIONAL ELIGIBILITY QUALIFICATIONS:

• Proficiency in Microsoft Office Suite

• Ability to give and take direction and to interface with decision makers in a professional manner and maintain confidential information

• Customer service experience preferred
• Excellent customer service skills
• Accounting knowledge and skills
• Good organizational skills
• Document Control skills
• Attention to detail
• Strong verbal and written communication skills
• Ambition and desire to learn and grow a career in the commercial real estate industry