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Commercial Property Adjuster Jobs (NOW HIRING)

Property Adjuster (Field & Desk) Department: Claims Administration & Adjusting Employment Type ... Perform onsite inspections for residential and commercial property losses, including but not ...

The Property Adjuster is responsible for investigating, evaluating, negotiating, and resolving ... Perform onsite inspections for residential and commercial property losses, including but not ...

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Commercial Property Adjuster information

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$23.5K

$71.3K

$97.5K

How much do commercial property adjuster jobs pay per year?

As of Jul 27, 2026, the average yearly pay for commercial property adjuster in the United States is $71,265.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $86,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Commercial Property Adjuster, and why are they important?

To thrive as a Commercial Property Adjuster, you need expertise in insurance policies, property valuation, and claims investigation, often supported by a relevant bachelor's degree or industry certifications like AIC or CPCU. Familiarity with claims management software, estimating tools like Xactimate, and digital documentation systems is typically required. Strong analytical thinking, negotiation, and effective communication skills set top performers apart in this field. These capabilities ensure accurate claim assessments, efficient resolution, and high client satisfaction in complex commercial property cases.

What is the difference between Commercial Property Adjuster vs Insurance Claims Examiner?

AspectCommercial Property AdjusterInsurance Claims Examiner
CredentialsAdjuster license, industry certificationsClaims adjusting certification, licensing often required
Work EnvironmentField and office, inspecting propertiesOffice-based, reviewing claims and documentation
Employer & IndustryInsurance companies, adjusting property claimsInsurance companies, evaluating claims
Search & Comparison IntentCompare roles, responsibilities, and qualificationsUnderstand differences in claims evaluation roles

While both roles work within the insurance industry, a Commercial Property Adjuster primarily inspects and assesses property damage on-site, whereas an Insurance Claims Examiner reviews claims documentation in an office setting. The adjuster focuses on physical inspections, while the examiner evaluates the validity of claims based on submitted evidence. Both roles require industry-specific certifications and are essential in the claims process, but they differ in daily tasks and work environment.

What are the most common challenges faced by Commercial Property Adjusters when handling large-scale property claims?

Commercial Property Adjusters often face challenges such as coordinating with multiple stakeholders, accurately assessing extensive property damage, and managing tight deadlines, especially during large-scale events like natural disasters. Balancing the interests of the policyholder, contractors, and insurance company requires strong communication and negotiation skills. Additionally, adjusters must stay updated on policy changes and industry regulations to ensure fair and compliant claim resolutions.

What are Commercial Property Adjusters?

Commercial Property Adjusters are insurance professionals who investigate and evaluate claims related to damage or loss involving commercial properties, such as office buildings, warehouses, or retail stores. They assess the extent of the damage, determine the cause, and estimate the costs of repairs or replacements. Their role also includes negotiating settlements with policyholders or third parties and ensuring claims are processed according to policy terms. Commercial Property Adjusters often work for insurance companies, independent adjusting firms, or as freelancers.
More about Commercial Property Adjuster jobs
What cities are hiring for Commercial Property Adjuster jobs? Cities with the most Commercial Property Adjuster job openings:
What states have the most Commercial Property Adjuster jobs? States with the most job openings for Commercial Property Adjuster jobs include:
Infographic showing various Commercial Property Adjuster job openings in the United States as of July 2026, with employment types broken down into 2% Internship, 94% Full Time, 1% Part Time, 1% Contract, and 2% Summer. Highlights an 79% Physical, 8% Hybrid, and 13% Remote job distribution, with an average salary of $71,265 per year, or $34.3 per hour.
Commercial Property Adjuster - Cleveland, OH

Commercial Property Adjuster - Cleveland, OH

Engle Martin & Associates

Cleveland, OH โ€ข On-site, Remote

Full-time

Posted 26 days ago


Job description


TITLE: Senior Property Adjuster
DEPARTMENT: EMA Loss Adjusting
REPORTS TO: Claims Manager
STATUS: Regular, Full-Time, Exempt
SUMMARY OF JOB PURPOSE:
The Senior Property Adjuster effectively determines and communicates the extent of loss or damage associated with commercial property claims in a variety of business classes. The Senior Property Adjuster is typically assigned loss or damage assessments in a moderate cost range, based on incumbent's experience and demonstrated ability for handling larger or more complex claims.
*This is a field position in the Cleveland, OH market*
PRIMARY JOB RESPONSIBILITIES:
  • Investigates insurance claims in any of a variety of settings, including, but not limited to, retail establishments, private or public office buildings, commercial habilitation, hospitality, corporate facilities, transportation sites, manufacturing sites, governmental facilities, schools, clinics, or hospitals; assesses loss or damage resulting from various events including, but not limited to, inclement or catastrophic weather, earthquakes, fire, vandalism, or accidents. May be called upon to assess time-element and builders' risk losses.
  • Uses a knowledge of property and construction, and/or knowledge of the specific industry or business affected, as typically achieved through significant commercial property loss adjusting experience, personally conducts property inspections and photographs claim sites as necessary to depict and substantiate losses or damage, or the lack thereof.
  • Through interviewing or other methods, obtains necessary information from the claimant and from experts such as architects, engineers, builders, construction workers, police officers, health care practitioners, accountants, and others to fully and accurately assess the extent of the loss. Interacts effectively with, and may be required to coordinate efforts of, diverse team of experts.
  • Works cooperatively with expert witnesses, attorneys, public adjusters, and carrier's examiners as needed to conduct investigations, confirm findings and support evaluations.
  • Applies a thorough understanding of insurance policies and policy interpretation, establishing appropriate loss estimates based on all relevant information and findings; demonstrates understanding of a variety of coverage and loss types.
  • Recommends the reasonable and proper amount the insurance company should pay on a claim.
  • Ensures the accuracy of information collected and reported and guards against fraudulent claims.
  • Prepares accurate, clear, thorough, and concise reports and letters to insurance carriers, providing conclusions and recommendations. Follows established policies, procedures, and processes in preparing information, exercising sound judgment in applying these to potentially costly losses or involved situations, and submits reports and documents in a timely manner and in accordance with insurer's standards and expectations. Effectively uses software systems such as Xactimate as necessary to produce accurate estimates.
  • Maintains accurate, thorough field notes, journal entries, and time and expense records as required. Submits reimbursement reports in keeping with organization and client policies, procedures, and practices and with accepted industry standards. Applies knowledge of both time-and-expense and fee-for-service procedures, according to the stipulations of the agreement with the insurer.
  • Follows EM policy and practices and incorporates sound judgment in formulating recommendations and completing evaluations and reports.
  • Prepares and conducts presentations and produces special reports for insurance carriers as assigned or required.

REQUIRED EDUCATION & EXPERIENCE:
  • Bachelor's Degree Preferred
  • 2-5 years' experience in commercial property loss adjusting; experience with catastrophe claims; wide range of experience in various classes and types of business risk, including manufacturing, retail, industrial, habitational, and hospitality.
  • Ability to understand claims adjudication process with sound knowledge of commercial and residential construction industries.
  • Knowledge of property claim law.
  • Active license, or ability to promptly obtain such, in the assigned state(s).

Desired Knowledge, Skills & Abilities:
  • Exceptional written and verbal communication skills.
  • Ability to manage multiple priorities and meet deadlines.
  • Passionate about providing exceptional customer service.
  • Skilled in analyzing, interpreting, and reporting pertinent information (discerning the essential from the non-essential).
  • Strong research and investigative skills.
  • Conflict resolution and persuasion abilities
  • Organized and detail oriented.
  • Excellent problem solving and critical thinking skills.
  • Ability to work both independently and as part of a team
  • Microsoft Word, Microsoft Excel, Xactimate, Corelogic, and ability and openness to adapt to new technologies

WORKING CONDITIONS:
Frequently requires work to be performed at the site of the property damage or loss, including locations where disasters or catastrophes have occurred. May require evening, overnight, and weekend travel and work. During catastrophes, required travel could last 2 weeks or more. The incumbent could be exposed to outside weather and environmental conditions, including, but not limited to, extreme heat, cold, and precipitation. Could also be exposed to inside environmental conditions, including, but not limited to noise, vibrations, proximity to moving mechanical parts, electrical current, heights, chemicals, fumes, odors, dusts, mists, gases, or poor ventilation.
The incumbent may be required to work in close quarters, crawl spaces, small, enclosed rooms, narrow aisles, passageways, or other enclosed areas, requiring physical agility and resistance to claustrophobia. The incumbent may be required to work in high areas such as roofs or scaffolding, requiring physical agility, balance, and resistance to acrophobia.
PHYSICAL ACTIVITIES AND REQUIREMENTS:
In addition to the working conditions and associated physical activities and requirements above, the incumbent may be required to climb, balance, stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift, finger, grasp, or feel, especially in the course of investigating and assessing property damage; these requirements may include the need to lift weights of up to 50 pounds, including a ladder.
The work requires close visual acuity, with or without correction, to prepare reports containing words, symbols, and numerical figures; the incumbent is required to view a computer terminal, use a keyboard, read printed documents, make detailed visual inspections, perceive color, perceive depth, and have a sufficient field of vision to carry out all inspection and related duties.