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Progressive Claim Adjuster information

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$76K

$99K

How much do progressive claim adjuster jobs pay per year?

As of Jun 9, 2026, the average yearly pay for progressive claim adjuster in the United States is $76,039.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $85,500.00 per year, depending on experience, location, and employer.

What does a Progressive Claim Adjuster do?

A Progressive Claim Adjuster investigates, evaluates, and settles insurance claims for Progressive Insurance customers. They assess damages, determine liability, and negotiate settlements to ensure claims are handled fairly and efficiently. Claim adjusters often interact with policyholders, witnesses, and service providers, both in the field and over the phone. Their goal is to provide excellent customer service while making accurate and timely claim decisions.

What is the difference between Progressive Claim Adjuster vs Property Claims Examiner?

AspectProgressive Claim AdjusterProperty Claims Examiner
Required CredentialsInsurance license, claims trainingInsurance license, claims training
Work EnvironmentField and office-based, handling claims on-site or remotelyOffice-based, reviewing and processing claims
Employer & Industry UsageInsurance companies, adjusting claims for policyholdersInsurance companies, assessing property claims
Common Search & ComparisonYesYes

The main difference between a Progressive Claim Adjuster and a Property Claims Examiner lies in their work scope. Progressive Claim Adjusters often handle claims in the field, investigating damages and negotiating settlements, while Property Claims Examiners typically work in an office setting, reviewing documentation and making coverage decisions. Both roles require similar credentials and are integral to the insurance industry, but their daily tasks and work environments differ.

What are some common challenges a Progressive Claim Adjuster faces when handling multiple claims simultaneously?

Progressive Claim Adjusters often juggle multiple claims at once, which can be challenging due to the need for strong organizational skills and attention to detail. Managing tight deadlines, accurately documenting interactions, and prioritizing urgent cases are all part of the role. Additionally, adjusters must maintain clear communication with policyholders, repair shops, and other stakeholders while ensuring each claim is resolved efficiently and fairly. Effective time management and adaptability are key to balancing these responsibilities.

What are the key skills and qualifications needed to thrive as a Progressive Claim Adjuster, and why are they important?

To thrive as a Progressive Claim Adjuster, you need a solid understanding of insurance policies, investigative techniques, and analytical skills, often supported by a bachelor's degree or relevant experience. Familiarity with claims management software, estimating tools like Xactimate, and sometimes a state adjuster’s license are typically required. Strong communication, negotiation, and empathy are crucial soft skills for interacting with policyholders and resolving claims fairly. These abilities ensure accurate, efficient claims handling and high customer satisfaction, which are vital to the company's reputation and success.
More about Progressive Claim Adjuster jobs
What cities are hiring for Progressive Claim Adjuster jobs? Cities with the most Progressive Claim Adjuster job openings:
What states have the most Progressive Claim Adjuster jobs? States with the most job openings for Progressive Claim Adjuster jobs include:
What job categories do people searching Progressive Claim Adjuster jobs look for? The top searched job categories for Progressive Claim Adjuster jobs are:
Progressive Claim Adjuster jobs near you
Infographic showing various Progressive Claim Adjuster job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 23% Full Time, 72% Part Time, 1% Temporary, 1% Contract, and 2% Nights. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $76,039 per year, or $36.6 per hour.

Renters Claim Adjuster

AmTrust Financial Services, Inc.

Cleveland, OH • Hybrid

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 22 days ago

Job description

Overview

Property Claim Representative - Individual Renters Claims

Summary

Under moderate supervision, the Property Claim Representative - Individual Renters Claims is responsible for handling lowseverity to moderateseverity individual renters (HO4) claims, primarily involving personal property (contents) losses. This role requires strong time management, written communication, and analytical skills to ensure timely investigation, documentation, coverage correspondence, and resolution of claims in accordance with policy provisions, company guidelines, and applicable regulations.

This position is hybrid out of one of the following offices; Mayfield Heights Ohio, Overland Park Kansas, Dallas Texas, and Alpharetta Georgia.

Responsibilities
  • Investigate, evaluate, and resolve HO4 individual renters claims, with a primary focus on personal property (contents) losses.
  • Review and interpret HO4 individual renters policy forms to determine applicable coverages, exclusions, deductibles, and limits.
  • Conduct deskbased investigations, including review of loss details, supporting documentation, photos, estimates, invoices, receipts, and statements.
  • Prepare and issue timely and accurate coverage letters, claim correspondence, and status updates in compliance with regulatory and internal standards.
  • Determine damages, set and manage appropriate claim reserves, and negotiate settlements within assigned authority.
  • Maintain accurate, thorough, and timely claim file documentation reflecting all investigative and claim handling activity.
  • Communicate professionally and effectively with insureds, agents, vendors, and internal partners to ensure prompt claim progression and resolution.
  • Manage an assigned inventory of renters claims efficiently to meet productivity, quality, and cycletime expectations.
  • Identify potential issues, discrepancies, or coverage concerns and escalate appropriately.
  • Adhere to all company policies, procedures, and applicable state insurance regulations.
Qualifications
  • Bachelor's degree in business, finance, insurance, or a related field, or equivalent claims handling experience.
  • Prior experience handling renters insurance or personal property (contents) claims preferred.
  • Working knowledge of individual renters' policy coverage, exclusions, and claim handling principles.
  • Proficiency with claims management systems and estimating or valuation tools used for contents losses. Xactimate experience preferred.
  • Strong written communication skills, particularly for drafting coverage determinations and claim correspondence.
  • Demonstrated ability to manage time effectively, prioritize workload, and maintain consistent productivity.
  • Strong analytical, decisionmaking, and problemsolving skills.
  • Excellent interpersonal and customer service skills.
  • Active adjuster license as required by state regulations, or ability to obtain one within 90 days.
  • This is a deskbased position; routine travel is not required.
What We Offer

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.

Employment Type: FULL_TIME

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