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Progressive Claim Adjuster Jobs (NOW HIRING)

Chubb

Claim Adjuster

Chattanooga, TN · On-site

$48K - $67K/yr

The Claims Adjuster is responsible for contacting claimant and /or service providers to request ... Experience in a customer interfacing position with progressive responsibility in role * Knowledge ...

Davies

Daily review of workflow and claim system reminders with follow up and significant progress towards ... Review field adjuster reports for thoroughness and accuracy. * College degree or equivalent ...

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How much do progressive claim adjuster jobs pay per year?

As of Sep 1, 2026, the average yearly pay for progressive claim adjuster in the United States is $76,039.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $85,500.00 per year, depending on experience, location, and employer.

What does a Progressive claim adjuster do?

A Progressive Claim Adjuster investigates, evaluates, and settles insurance claims for Progressive Insurance customers. They assess damages, determine liability, and negotiate settlements to ensure claims are handled fairly and efficiently. Claim adjusters often interact with policyholders, witnesses, and service providers, both in the field and over the phone. Their goal is to provide excellent customer service while making accurate and timely claim decisions.

What are the key skills and qualifications needed to thrive as a Progressive claim adjuster?

To thrive as a Progressive Claim Adjuster, you need a solid understanding of insurance policies, investigative techniques, and analytical skills, often supported by a bachelor's degree or relevant experience. Familiarity with claims management software, estimating tools like Xactimate, and sometimes a state adjuster’s license are typically required. Strong communication, negotiation, and empathy are crucial soft skills for interacting with policyholders and resolving claims fairly. These abilities ensure accurate, efficient claims handling and high customer satisfaction, which are vital to the company's reputation and success.

What are some common challenges a Progressive claim adjuster faces when handling multiple claims simultaneously?

Progressive Claim Adjusters often juggle multiple claims at once, which can be challenging due to the need for strong organizational skills and attention to detail. Managing tight deadlines, accurately documenting interactions, and prioritizing urgent cases are all part of the role. Additionally, adjusters must maintain clear communication with policyholders, repair shops, and other stakeholders while ensuring each claim is resolved efficiently and fairly. Effective time management and adaptability are key to balancing these responsibilities.

What is the difference between Progressive Claim Adjuster vs Property Claims Examiner?

AspectProgressive Claim AdjusterProperty Claims Examiner
Required CredentialsInsurance license, claims trainingInsurance license, claims training
Work EnvironmentField and office-based, handling claims on-site or remotelyOffice-based, reviewing and processing claims
Employer & Industry UsageInsurance companies, adjusting claims for policyholdersInsurance companies, assessing property claims
Common Search & ComparisonYesYes

The main difference between a Progressive Claim Adjuster and a Property Claims Examiner lies in their work scope. Progressive Claim Adjusters often handle claims in the field, investigating damages and negotiating settlements, while Property Claims Examiners typically work in an office setting, reviewing documentation and making coverage decisions. Both roles require similar credentials and are integral to the insurance industry, but their daily tasks and work environments differ.

Do progressive claim adjusters work from home?

Progressive claim adjusters often have the option to work remotely, especially for desk-based tasks such as reviewing claims and communicating with clients. However, some in-person inspections or meetings may require on-site presence, depending on the company's policies and the specific claim type.

Which progressive claim adjuster makes the most money?

Senior or specialized progressive claim adjusters tend to earn the highest salaries, often due to experience, certifications, and complex claim handling. Adjusters with advanced skills, such as catastrophe or large-loss adjusters, typically make more than entry-level staff. Compensation can also vary based on location, company size, and individual performance.
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What states have the most Progressive Claim Adjuster jobs?

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What job categories do people searching Progressive Claim Adjuster jobs look for?

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Progressive Claim Adjuster jobs near you
Infographic showing various Progressive Claim Adjuster job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 8% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $76,039 per year, or $36.6 per hour.

Claim Adjuster I

Mayfield, KY • On-site

Kentucky Farm Bureau Mutual Insurance Company
Commercial Banking • 501 - 1,000 employees
Learn more about Kentucky Farm Bureau Mutual Insurance Companyexternal

Other

Re-posted yesterday

Job description

Overview
The claim adjuster I will complete required training and education activities in preparation for a career as a claim professional; provide assistance in accordance with supervisor instructions; and provide prompt, courteous and fair claim service. To see the impact you could make in a Claims role at KFB, please watch our Claims Careers Video.
Responsibilities
Support the corporate strategy of our commitment to the member relationship.
Support the strategic mission of the Claims function as it relates to goals for the organization.
Learn about and exhibit the Guiding Principles in your daily work.
Develop and maintain relationships with the agency force and support the agencies through sound and effective claim management practices.
Handle all claims in accordance with the provisions of the Unfair Claims Settlement Practices Act and in an ethical and compliant manner.
Satisfactorily complete or be in progress to complete the KFB training plan.
Satisfactorily complete the required Kentucky Farm Bureau sponsored courses.
Review loss reports, and confirm coverages.
Conduct prompt and thorough investigations of losses
Maintain and thoroughly document electronic claim files to support actions taken.
Maintain adequate reserves and active diaries on all files.
Complete assignments.
Promptly evaluate and resolve claims through settlement or denial.
Visit agency offices on a regular basis.
Actively pursue salvage recovery.
Assist subrogation unit with subrogation recovery.
Assist the special investigative unit with suspicious claims.
Report claims in accordance with reporting guidelines or as requested by supervisory personnel.
Assign, direct and actively monitor out-of-state claims.
Develop and maintain knowledge of policy contracts, court decisions, and industry trends.
Handle claims in compliance with statutes, regulations, and case law.
Complete assignments.
Maintain ability to function as an adjuster trainee.
Serve as a catastrophe team member or assist in other claim offices or locations as
requested.
Regular, predictable attendance.
This list of essential functions is non-exhaustive and may be supplemented as necessary.
Other Responsibilities
Promptly report complaints and respond, as directed.
Report immediately receipt of all summonses.
Report incorrectly rated policies or poor risks to PARM (Underwriting) with the assistance of your supervisor.
Submit timely and accurate expense reports and mileage reports.
Attend and participate in company claim meetings, seminars, and continuing education activities.
Maintain and properly use company facilities, equipment, supplies, and vehicles.
Follow company guidelines related to personal use of company vehicles.
Job Specifications
Physical demands: Normal vision/hearing (with or without correction); Sitting; Standing; Speaking; Mobility; Driving an automobile; climbing ladders.
Mental demands: Analytic reasoning; Prolonged concentration.
Environmental factors: Standard office lighting, temperatures and noise; Outdoor conditions, lighting, temperatures and noise; On site field inspections of damaged property, such as accident scenes or roofs of buildings.
Equipment: Automobile; Camera; Computer; Phone; Ladder.
Qualifications
Combination of formal education, training, and experience to acquire knowledge and skills generally equivalent to those possessed by a four-year college graduate. Bachelor's degree preferred.
Ability to interpret policy contracts and legal documents.
Strong written and verbal communication skills.
Ability to make timely decisions.
Good negotiation and public relations skills.
Obtain Kentucky Staff Adjuster License within six months of employment.
Valid driver's license and good driving record.

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