HVAC Customer Care Representative

Chad's AC Direct

Montgomery, AL

Expired: over a month ago Applications are no longer accepted.

$14 to $18 Hourly
Paid Time Off , Retirement
Full-Time

Job Description

Immerse yourself in a workplace where your efforts are valued and rewarded! Chad's AC Direct invites you to join our Montgomery, AL team as an HVAC Customer Care Representative. With us, you'll not only enjoy a competitive hourly rate of $14 to $18 but also reap the benefits of Blue Cross Blue Shield insurance, a matching IRA, and paid vacation. Additionally, after-hours work is incentivized with an extra $8 per booking, and we provide you with a company phone. At Chad's AC Direct, our culture is built on excellence, teamwork, and professional growth. Apply today to be a part of a team that values your dedication!

BECOMING OUR HVAC CUSTOMER CARE REPRESENTATIVE

As an HVAC Customer Care Representative, your workweek consists of a dynamic 40 hours, providing you with the opportunity for overtime once you've mastered the intricacies of the role. Picture yourself as the orchestrator of client satisfaction, deftly booking scheduled maintenance and achieving an impressive 95% booking rate for AC service calls. Beyond the numbers, your role extends to setting up lead calls with a genuine, caring, and helpful tone. Your day-to-day tasks go beyond transactions; they shape the very fabric of our client relationships, ensuring their needs are not just met but exceeded seamlessly and professionally. Join us in creating a lasting impact in the HVAC industry and be the key player in defining the standard of customer care at Chad's AC Direct!

All that you need to truly excel in this customer service role is the following:

Customer service experience
Knowledge about the heating and air conditioning industry
Passionate about helping others

Having great phone, office, and NEPQ sales skills is a plus!

COME THRIVE WITH US

At Chad's AC Direct, we are a leading HVAC company specializing in installation, service, and maintenance. We aim to deliver exceptional heating and air conditioning solutions while fostering a culture of excellence, teamwork, and professional growth. Our team enjoys a supportive work environment, competitive benefits, and exciting opportunities for advancement. Join our team and experience the rewarding career you've been searching for!

Our initial application process is designed for simplicity, speed, and mobile-friendliness. Apply today to become our HVAC Customer Care Representative where you can build a fulfilling career in customer service!