Manufacturing Account Specialist
- Full-Time
Account Specialist Job Description
About Us: Join our dynamic team in the aerospace manufacturing industry! We're dedicated to providing top-notch customer service and ensuring the smooth flow of products to meet our clients' needs. If you're passionate about delivering exceptional service and thrive in a fast-paced environment, we want you on board.
Hours:
Monday - Friday 6am - 2:30pm
Requirements: We're seeking a dedicated Account Specialist to serve as the bridge between our company and our valued customers. The ideal candidate will excel in communication, problem-solving, and ensuring customer satisfaction.
Responsibilities:
- Proactively engage with customers to provide updates on their products and address any concerns promptly.
- Maintain efficient product flow according to customer specifications, ensuring timely delivery and satisfaction.
- Coordinate and manage workflow across departments to streamline operations and enhance efficiency.
- Monitor and track internal risk assessments to mitigate potential issues and ensure smooth processes.
- Adhere strictly to the company's delivery metrics and uphold quality assurance standards to meet and exceed customer expectations.
Required Experience:
- Previous experience in customer service, particularly in aerospace manufacturing, is advantageous.
- Strong product knowledge and the ability to articulate technical details effectively.
- A keen focus on quality with a commitment to delivering excellence.
- Exceptional problem-solving skills to address challenges effectively.
- Proficiency in documentation to maintain accurate records and streamline processes.
- Active listening skills to understand customer needs and concerns.
- Effective communication skills, both verbal and written, including adeptness in phone communication.
- Ability to handle conflicts diplomatically and find mutually beneficial resolutions.
- Strong analytical skills and the ability to multitask effectively.
- Willingness to undertake additional duties as assigned, contributing to the overall success of the team.
Why Join Us:
- Opportunity to be part of a dynamic team in the thriving aerospace manufacturing industry.
- Competitive compensation package with benefits.
- Ongoing training and development opportunities to enhance your skills and career growth.
- Collaborative and supportive work environment where your contributions are valued.
Apply Today: If you're ready to take on this exciting opportunity and make a difference in the aerospace industry, we want to hear from you! Submit your application now to join our team as an Account Specialist.
Address
JCO Workforce Solutions
Phoenix, AZIndustry
Business
Posted date
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