Assistant General Manager

Benefits:

• 401(k)
• Health insurance

Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! We're a rapidly growing, award winning franchise that is not your typical company!

We are looking for a leader who wants to make a difference in the community and help to develop our team with the help of our General Manager!
We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gift cards and fun social events!

Additional Benefits:

• Flexible hours
• Great pay
• Valuable work experience
• Increased social opportunities
• Future references/referrals

Requirements:

• Passionate about children and making a difference in the community
• Excellent interpersonal communication and organizational skills
• Must be kind, compassionate and trustworthy
• Must pass background examinations (included with training)
• Familiar with the area (Park Ridge, Des Plaines, Niles, Chicago suburbs)
• Must be willing to become certified as a Lifeguard Instructor and hold certification courses quarterly for our team.

Job Title: Assistant General Manager

Reports to: General Manager

FLSA Status: Exempt

Summary: We are looking for a leader who wants to make a difference in the community and help to develop our team with the help of our General Manager. This manager will oversee the quality and success of Goldfish Swim School daily operations including (but not limited to) staffing, pool operations, customer service, sales and retention of current customers.

Duties and Responsibilities:

1. Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures.
2. Proficient in all roles at the swim school for training and subbing purposes.
3. Assists the General Manager with needed daily tasks.
4. Manages the staff of GSS to ensure high productivity, excellent performance and positive employee satisfaction.
5. Engages with staff daily, making an effort to get to know everyone individually in order to help teach, guide and develop them in specific areas.
6. Trains and oversees aquatics department to provide superior swim instruction to the students of GSS. Interacts with Deck Supervisors and Golden Teachers on issues related to class scheduling, student progress, customer service and employee performance and training. Runs monthly workshops with staff to improve lesson quality.
7. Provides sales and marketing training to all qualified sales staff.
8. Gains knowledge and experience in various software platforms we use to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions.
9. Gains a high level of knowledge and experience in the GSS pump room to maintain a safe and sanitary swim environment.
10. Initiates and oversees workplace employee activities ("Fun" Department) with the goal of achieving improved employee satisfaction.
11. Maintains current certifications and stays up-to-date professionally on the aquatics and management field.
12. Fulfills other duties and responsibilities as assigned by the Employer.

Education/Experience: High school diploma or GED is required. Bachelor's degree or higher preferred. Experience as a certified lifeguard, youth sports instructor/coach, camp counselor and/or childcare provider required. Two or more years management experience preferred. Two or more years as a swimming instructor preferred.

Certificates and Licenses: Lifeguard, CPR/AED and first Aid certification required. Shallow water attendant highly recommended. (Certifications will be provided to you upon hire if needed)

Work Environment: While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.

Compensation: $45,000.00 - $55,000.00 per year

Tropical Vibes & Impacting Lives!

You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passionNot just a passion for kids or a passion for swimming...it's a special passion for changing - even saving - lives, by being a part of kids learning to swim.

When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments!

Making Waves with Passion, Purpose & Core Values!

At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!

We go above and beyond with every detail to create a GOLDEN Experience!

We believe in nurturing a culture that provides WOW! Customer Service

We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust

We meet and exceed expectations so you see Extraordinary Results

We make a big deal about life's accomplishments by remembering to Celebrate!

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.