Documentation Supervisor

Since 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs of consumers and the caregiving community while maintaining a 99% overall customer satisfaction rating. Over the years, Shield HealthCare has expanded nationally with current service locations in California, Colorado, Illinois, Ohio, Texas and Washington.

Shield HealthCare is looking for a Documentation Supervisor to assist in the supervision and coordination of operational and personnel activities within the documentation department.

This is an on-site position in Valencia, CA.

JOB RESPONSIBILITIES:

• Review and monitor workflow
• Hold departmental meetings with staff and conduct one on one meeting’s with direct reports
• Examination of special orders
• Monitor Daily/Weekly status of progress within unit
• Research and respond to questions as they arise
• Works with other department supervisory staff in communicating billing requirement issues or changes
• Interview, select, and ensure orientation, of departmental personnel
• Development, coaching, counseling/discipline and training of staff

QUALIFICATIONS:

• 3+ years supervisory experience of a minimum staff of 6
• Detail Oriented and strong organizational skills
• Familiarity with various Insurance Payers guidelines/billing requirements
• Proficient in Microsoft Word and Microsoft Excel
• Excellent written and verbal communication skills

SALARY & BENEFITS:

• $22-45/hour
• Medical, Dental and Vision (Eligible first day of employment)
• Flexible Spending Account
• Life & Disability Insurance
• 401(k) with Company Match
• Vacation and Sick Days
• Paid Holidays
• Education Assistance
• Employee Referral Program

Career-minded individuals will find our business challenging and our reputation for excellence just one of the rewards we have to offer. To further enhance this tradition of excellence, our employees participate in continuous training and development programs in a variety of disciplines.