Host

Benefits:

Company parties

Employee discounts

Flexible schedule

Gotti’s… We are ONE!

The real secret behind our success is our amazing team members. We hire optimistic, energetic, and authentic team members who prioritize customer service. We will sharpen your skillsets and allow you to share your knowledge to contribute to our amazing team. Are you the new secret ingredient that will give Gotti’s a little extra seasoning?

We are looking for a Host or Hostess to join our team and be the first point of contact for our guests.

Host/Hostess responsibilities include greeting guests, providing accurate wait times, and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure.

Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience to our guests.

Responsibilities:

Welcome guests to the venue

Provide accurate wait times and monitor waiting lists

Manage reservations

Escort customers to assigned dining or bar areas

Provide menus and announce Waiter/Waitress’s name

Greet customers upon their departure

Coordinate with about available seating options

Maintain a clean reception area

Cater to guests who require extra attention (e.g. children, elderly)

Answer incoming calls and address customer’s questions

Assist wait staff as needed

Qualifications:

Previous work experience as a Host/Hostess or Waiter/Waitress

Understanding of restaurant etiquette

Familiarity with health and safety regulations

Experience in managing reservations

Good customer-service skills

Excellent communication skills (via phone and in-person)

Strong organizational skills with the ability to monitor the entire dining and bar area

Good physical condition to walk and stand during an entire shift

High school diploma; hospitality certification is a plus

We Offer:

Competitive pay + growth

We offer competitive wages, plus structured training programs and pathways to advance your career.

Weekly Pay

No need to wait two weeks for payment, our employees are paid weekly every Friday. Check, direct deposit, or pay card are all available.

Flexible Schedules

Whether you’re in school or have other commitments, we will ensure your schedule matches your availability and life.

Bonus opportunity

Meet and exceed company goals and get rewarded by meeting sales goals, customer satisfaction rankings, and other metrics set by management.

Discounts on meals

Bring your family or friends to experience Gotti’s and receive a dining discount.

Annual performance based raises

Annual metrics are established by management and high performers are rewarded financially along with growth opportunities.

Anniversary gifts

We value our loyal team members and reward them annually with anniversary gifts.

Employee Discount Offers

Gotti’s has partnered with “Perks at Work” to offer our team members discounts on everyday purchases such as medical prescriptions, movie tickets, electronics, theme parks, rental cars, and much more.