Entry Level Telecommunication Coordinator

Company Overview

GLS is a managed network and security services provider, founded in 1998. Our focus is now and has always been on the deployment of optimized network designs that drive performance and availability, improve security, and save money. We support over 100,000+ managed network and security assets today. Customers who partner with GLS perform better, their IT operations are more efficient, they have a greater level of security awareness, and are poised to take advantage of a smooth transition to the cloud and SD-WAN technologies. GLS is a proud certified AlienVault MSSP and Fortinet platinum partner.

Job Summary

We are seeking an entry level IT Project Coordinator candidate with strong communication, organizational, and customer service skills for our Charlotte, NC corporate headquarters location. Proficiency in Excel, Word and Outlook required. Background in IT or telecommunications industry preferred. Position will have an "on call" aspect of one week per month with internet and phone access provided. Hours are M-F, 8 AM-5 PM. This entry-level position, based in Charlotte, North Carolina provides varied and complex administrative and technical support skills in support of our operations department.

Candidate Need-to-Haves

• A strong work ethic and a positive attitude.
• Ability to consistently exercise independent judgment and employ critical thinking and reasoning skills to perform duties required of the position.
• Ability to communicate professionally, clearly, and effectively via written and verbal methods.
• Capability and willingness to adapt to a changing environment.
• Be detail-oriented and results-driven.
• Curious nature with a knack for learning and analysis.
• Strong time-management and organizational skills.
• Ability to prioritize effectively.
• Ability to effectively summarize information, ensuring only critical points are included.
• Ability to work independently as well as function well as part of a team.
• Must have proficiency with MSOffice suite, specifically with Excel.

Candidate Nice-to-Haves

• Experience in a technical field, preferably in Telecom.
• Basic understanding of simple networks.
• Excel certifications.
• Customer service experience in a professional setting.
• Technical aptitude.

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