Front of House Assistant Manager

Madre Oaxacalifornia

Los Angeles, CA

$22 to $23 Hourly
Full-Time

Job Description

Exciting Opportunity at Madre West Hollywood!

Join the success story of Ivan Vasquez, the visionary behind the renowned Madre Oaxacan restaurants. As the empire expands to West Hollywood, we're seeking passionate individuals to be part of our dynamic team. Be part of the country's largest mezcal selection, exquisite Oaxacan cuisine, and stunning atmosphere. Elevate your career with us!

Front-of-house managers oversee the interview and hiring processes for positions such as servers, hosts, bussers, and bartenders. They also oversee, direct, and actively participate in the training of personnel in these positions.

Additionally, front-of-house managers supervise the cleanliness and upkeep of the dining room and guest contact areas, including restrooms and any closet/coat check areas.

Finally, the front-of-house manager supervises individual shifts, helping ensure that dining guests are served in a manner that meets the standards set by the restaurant.

Duties & Responsibilities

Manage the Reception, Telephone, Room Reservations, Catering, and Cleaning over a large account.
Deliver the professional greeting of clients and visitors, to the highest standards.
Monitor, manage, and review the Catering and Cleaning contracts.
Ensure the team leaders and supervisors coordinate their staff to ensure the delivery of exceptional front-of-house services.
Implement dynamic operational working procedures, to support the delivery of service excellence.
Develop strong communication and line reporting procedures to guide service implementation making improvements or changes where required.
Implement safe working practices to ensure the safety of building occupiers and visitors.
Lead monthly management report meetings with the client and build strong relationships with key business leaders.

Requirements