Ridgedale Retail Store Manager

Being part of Legacy Toys means you enjoy playing and having fun with children of all ages. Legacy Toys is an experience for all ages, a utopia of Toys, Games, Candy and more. We create unique experiences encouraging kids of all ages to visit and explore our stores. As a team member, we are here to put on a performance for our guests, an engaging time which will leave them wanting to come back again and again.

The Store Manager is responsible for making a positive experience for guests and team members that engage with the Legacy Toys brand as well as the overall profitability and management of their store. You are responsible for maintaining our training system with new and existing team members. Maintaining a friendly, clean, well stocked store, receiving purchase orders, transfers, and tracking special orders. You’re responsible for implementing company policies and goals as well as maintaining the staff schedule for their store; including filling in for an emergency.

You are responsible for providing regular updates to the Area Manager or C.O.O. about employee progress, concerns, and store needs. As well as organizing the hiring team, and process within their store. Our Store Managers monitor inventory, including organization of the back room and sales floor; as well as systematically sharing new product information with their sales team.

We are looking for a result driven Retail Store Manager to be responsible for the overall store management. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively.

Benefits

• 2 weeks Paid Vacation
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k retirement program
• Employee Discount
• Earn Quarter Legacy Bucks
• Flexible Schedule

Responsibilities

• Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
• Ensure high levels of customers satisfaction through excellent service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Conduct personnel performance appraisals to assess training needs and build career paths
• Deal with all issues that arise from staff or customers (complaints, grievances etc)
• Additional store manager duties as needed

YOUR RESPONSIBILITIES INCLUDE:

1. Monthly/Yearly Sales Growth
2. Inventory Management
3. Properly Representing the Legacy Toys Brand Experience
4. Handling Employee & Guest Relations for your store
5. Maintaining the Company Culture
6. Team Safety and Scheduling
7. Team Safety, Scheduling and Performance
8. Operations